Hello,
Thank you for posting in Q&A forum.
Based on your description, please try to follow this article to fix the problem: https://geekchamp.com/how-to-fix-citrix-workspace-not-launching-in-windows-11/
Also, according to my search, starting from Citrix Workspace app 2309 version, a troubleshooting option was introduced.
You can right-click the Citrix Workspace app icon in the system tray located in the lower right corner of the screen and select Troubleshooting to access it. The Send Feedback option allows you to notify Citrix about any issues you may encounter when using Citrix Workspace app. For more information, please refer to the link: https://help-docs.citrix.com/en-us/citrix-workspace-app/windows/troubleshooting.html
If none of the above step's work, it is recommended to contact Citrix Support for more professional help. https://support.citrix.com/s/?language=en_US
I hope the information above is helpful.
Best Regards,
Yanhong Liu
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