Document translation with Language Studio does not accept storage account

Contact Loonycorn 5

Screenshot 2024-08-18 at 3.36.30 PM

When I try to configure the Translation settings in Language studio it does not allow me to configure the blob storage account even though I have the "Storage Blob Data Contributor" role enabled for my resource.

Screenshot 2024-08-18 at 3.38.18 PM

This was working when I tried this 2-3 weeks ago. Please help!

navba-MSFT 24,890 Reputation points Microsoft Employee

2024-08-19T06:33:37.1266667+00:00

@Contact Loonycorn Welcome to Microsoft Q&A Forum, Thank you for posting your query here!

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Please follow the below action plan for now:

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Plan 1:

Could you please confirm if you have the CORS enabled on your Azure Storage account as shown below ?

Plan 2:

Could you please confirm if the Azure Storage account Networking is set to Enabled from all Networks ?

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Plan 3:

Please confirm again that the System Managed Identity ( not your account) of the Azure Translator resource has the Storage Blob Data Contributor RBAC role at the Storage Account level.

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Plan 4:

If none of the above action plan helps, please collect the Browser HAR trace while reproducing the issue again and share the traces here.

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Awaiting your reply.
navba-MSFT 24,890 Reputation points Microsoft Employee

2024-08-21T04:06:18.9966667+00:00

@Contact Loonycorn Just following up to check if my suggestion helped. Please let me know if you have any further queries. I would be happy to help.
navba-MSFT 24,890 Reputation points Microsoft Employee

2024-08-21T05:09:34.8+00:00

@Contact Loonycorn I am able to reproduce this issue at my end too. I have involved the Product Owners and shared all the details. Awaiting their reply. I will keep you posted.
navba-MSFT 24,890 Reputation points Microsoft Employee

2024-08-22T07:28:35.34+00:00

@Contact Loonycorn Just following up to check if my below suggestion helped. Please let me know if you have any further queries. I would be happy to help.

1 answer

navba-MSFT 24,890 Reputation points Microsoft Employee

2024-08-21T16:47:51.02+00:00

@Contact Loonycorn Please grant your account (your azure portal login user account) the Storage Blob Data Contributor role on the Azure Storage account level and then wait for 15 minutes and then test again from the language studio.

Hope this helps.

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navba-MSFT 24,890 Reputation points Microsoft Employee

2024-08-22T07:28:18.43+00:00

@Contact Loonycorn Just following up to check if my above suggestion helped. Please let me know if you have any further queries. I would be happy to help.
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Document translation with Language Studio does not accept storage account

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