Letters become white in word

Lea Sofie 1 Reputation point
2020-12-07T11:23:33.607+00:00

I also just bought the newest version of Microsoft. When I type in my word document, randomly the paragraph above just becomes white. It is also incoherent, cutting off words, etc. so it is not only paragraphs but random sentences. I have tried a lot to fix it and it is super annoying as the letters become invisible. The only way they stop from turning white randomly is when I click the "show/hide formatting marks" button but this format is quite distracting when reading and typing. How do I fix this? I didn't have this problem with the version before this and it only appeared since I bought the newest version. (P.S.: I work on a Macbook)

Office Mac
Office Mac
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Mac: A family of Apple personal computers that run the macOS operating system.
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Word Management
Word Management
Word: A family of Microsoft word processing software products for creating web, email, and print documents.Management: The act or process of organizing, handling, directing or controlling something.
893 questions

2 answers

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  1. Charles Kenyon 2,561 Reputation points
    2020-12-07T18:05:01.113+00:00
    1 person found this answer helpful.
  2. Emily Hua-MSFT 27,526 Reputation points
    2020-12-08T08:24:02.577+00:00

    @Lea Sofie

    Here is a similar thread on Word for Mac UserVoices forum, "Typing issues with OS Big Sur", you could upvote it.

    Then I suggest you try the steps below to check whether they could be helpful.
    1 Go to Word, go to Word menu, and click About Word, and then check whether it is the version 16.43.
    If not, you may update Office to this version for a test.

    2 If there is any 3rd-party font installed on your Macbook, it's recommended to remove it temporarily.

    3 Besides, please try to remove Word cache:

    • Close Word app > right click Finder from dock and select Go to Folder > Enter ~/Library/Containers > Move the folder Microsoft Word to your Desktop > Reopen Word, create a new document, type characters in Word and check the result.

    Any questions or updates please let us know.

    If an Answer is helpful, please click "Accept Answer" and upvote it.
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