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Bug report: MS Teams on Linux fails to upload files with special characters

Miguel Frade 41 Reputation points
2020-12-07T14:46:07.203+00:00

Hello,
I'm using Microsoft Teams version 1.3.00.30857 (64 bits) on a fully updated Ubuntu 18.04.
Whenever I try to upload a file from my PC to Teams it fails if:

  • the file is inside a folder with special charecters in its name, such as "Relatório"
  • the filename has special charecters

Teams has the following behavior:

  • if I use drad and drop the file nothing happens
  • if I use the button to upload a file, it creates a file with zero bytes, but doesn't show any error message

Renaming the file or folder to remove any special character solves the problem, but I'd like to be able to use the original names.

If I use the web version of Teams everything works as expected.

Microsoft 365 and Office | Skype for Business | Linux
Accepted answer
  1. Rama-MSFT 176 Reputation points
    2020-12-08T09:13:33.107+00:00

    @Miguel Frade :

    We have raised a bug to Teams Platform about sending files over teams in Linux. More of this seems to be Product Support query. Will get back to you once bug is resolved.

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  1. JimmyYang-MSFT 58,641 Reputation points Microsoft External Staff
    2020-12-08T02:40:11.36+00:00

    Hi @Miguel Frade

    Same issue here!

    I did the test in my environment and when upload the txt file named "Relatório", the error message will say it is empty file. However, it will upload normally when using Teams web client. To troubleshot this issue, I tried to change the language (English -> Portuguese) setting in Teams client but it didn't work.

    To make sure if it is a known issue in Teams for Linux, i will discuss with our Teams engineers. If there is any useful information or solution, we will update in time.

    If the response is helpful, please click "Accept Answer" and upvote it.

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    1 person found this answer helpful.
  2. Jose Ribeiro 6 Reputation points
    2021-02-03T13:06:50.523+00:00

    Same problem here.

    I'm using Microsoft Teams snap in Ubuntu 20.04 LTS.

    Should we change locale from pt-PT.UTF-8 to something else?

    1 person found this answer helpful.
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  3. Lukas 6 Reputation points
    2021-02-03T19:20:49.697+00:00

    I'm experiencing the same problem on Fedora 33. This is a major bug and really should be resolved!

    1 person found this answer helpful.
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  4. Joao Silva 6 Reputation points
    2021-02-24T20:16:02.66+00:00

    Is there anyone actively working on this? there was another forum where it was suggested to remove the ~/.config/Microsoft folder so it clears all the cache, but after trying the problem remains... (it was happening with a fresh install anyway)

    Any timeline for an update on this?

    1 person found this answer helpful.
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