Hi Crystal.
- Is this an Autopilot device? When did we assign user? Is it before the enrollment or after the enrollment?
Yes it's an AutoPilot - I did try before and after enrollment both has the same issue.
- When check the device status in Microsoft Endpoint Manager admin center, can we see the Primary user and enrolled by information under the device?
Yes, both showing under my name.
I couldn't send you a screenshot for now since I had to reset, redeploy my VM and now I think I mess with it more. VM is not rebooting. :(