Hyper-V Windows 10 Pro 64bit Virtual Switch Manager Generic Failure

S P 1 Reputation point
2020-12-07T18:54:27.053+00:00

Hi
After update w10 to 20H2 version my Hyper-V Switch Manager was broken.

Virtual Machine start and work ok but haven't net connection (no net adapter).
when i want to open Virtual Switch Manager i get Error "An error occurred while trying to get the list of virtual switches. An operation on this computer has failed: General failure".

I check Event Viewer:

HNS: Unable to create virtual machine switch. Error "0x8007023E", card ID = "36 string of numbers and letters"

Source: Host-Network-Services
ID: 1000

another error in event viewer:

Failed to initialize VMSwitch driver due to error (The operation has failed.)
The requested operation has failed.

Source: Hyper-V-VmSwitch
ID: 4

  1. Windows and network adapter are full updates
  2. Uninstall and install the Hyper-V role again - Doesnt work.
  3. Reinstall network card - anything change.
  4. Try powershell "New-VMSwitch -name ExternalSwitch -NetAdapterName Ethernet -AllowManagementOS $true" - cannot create virtual switch - error: 0x80041024
  5. netcfg -d - not help
Hyper-V
Hyper-V
A Windows technology providing a hypervisor-based virtualization solution enabling customers to consolidate workloads onto a single server.
2,549 questions
0 comments No comments
{count} votes

4 answers

Sort by: Most helpful
  1. Xiaowei He 9,871 Reputation points
    2020-12-08T06:34:42.213+00:00

    Hi,

    Please check if the "Hyper-V Extensible Virtual Switch" is enabled in your NIC’s Properties:

    46106-switch.png

    Thanks for your time!
    Best Regards,
    Anne

    -----------------------------

    If the Answer is helpful, please click "Accept Answer" and upvote it.

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    0 comments No comments

  2. S P 1 Reputation point
    2020-12-08T13:27:07.67+00:00

    Hi
    I have not checked this, and when i try to install need to choose client, service, protocol.
    Adding client or protocol open blank choose list.


  3. Xiaowei He 9,871 Reputation points
    2020-12-15T07:04:17.037+00:00

    Hi,

    If we are unable to install "Hyper V Extensible Virtual switch protocol" and check box, it seems we need to re-install the Hyper V role to fix the issue.

    Before re-install the Hyper V role, please export the VMs, after re-installing, import the VMs.

    Best Regards,
    Anne


  4. Xiaowei He 9,871 Reputation points
    2020-12-18T06:34:04.367+00:00

    Hi,

    If we are going to un-install the Hyper V role, firstly, please export the VMs so that we can import them later.

    To uninstall Hyper-V role, open Server manager, in "Manager", click "remove roles and features wizard, then unclick "Hyper V" and finish the wizard. After uninstalling, restart the Host, and then reinstall Hyper V and import the VMs, check if it could work:

    49299-image.png

    Thanks for your time!
    Best Regards,
    Anne

    -----------------------------

    If the Answer is helpful, please click "Accept Answer" and upvote it.

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.