3,085 questions
To decrypt the device, right click cmd.exe and select "run as administrator".
There, launch:
manage-bde -off c:
Unlocked padlock with exclamation shows on C drive even though BitLocker was NEVER enabled
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 87%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
James
1
Reputation point
Unlocked padlock with exclamation shows on C drive even though BitLocker was NEVER enabled. It came this way from Lenovo. Everywhere I look BitLocker is turned off. It's very annoying. I've also tried reimaging the machine with no change.
Windows for business | Windows Client for IT Pros | Devices and deployment | Configure application groups
{count} votes
-
AliceYang-MSFT 2,106 Reputation points2020-12-08T06:32:21.41+00:00 Hi,
Do you want to remove the unlocked padlock with exclamation showed on C drive?
Sign in to comment
3 answers
Sort by: Most helpful
-
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 77%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
MTG 1,246 Reputation points2020-12-08T12:56:11.217+00:00 -
James 1 Reputation point
2020-12-08T16:50:39.223+00:00 This doesn't make sense as the GUI already says it's turned off. I mean I am willing to try but if it works something is wrong somewhere.
-
MTG 1,246 Reputation points
2020-12-09T06:40:59.08+00:00 What the exclamation mark tells you: the drive is encrypted, but the protection is off, so it will not ask for a key. To get rid of Bitlocker and the icon completely, use that command.
Sign in to comment -
-
AliceYang-MSFT 2,106 Reputation points
2020-12-09T01:54:29.297+00:00 Hi,
If you want to remove the unlocked padlock with exclamation showed on C drive and know why it appears, I think this link How do I remove the yellow exclamation and padlock from C:Drive on SurfacePro4 would help.
----------
If the Answer is helpful, please click "Accept Answer" and upvote it.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread. -
James 1 Reputation point
2020-12-09T02:44:15.103+00:00 Alice... I cannot click Turn OFF BitLocker... I said it wasn't on... the only thing there is the option to turn it ON.