Windows Updates Failing to Install Code 80092004 - Windows Server 2008 R2

Question

Windows Updates Failing to Install Code 80092004 - Windows Server 2008 R2

Tootell Gary 51

I have four updates which will not install on one of my servers. The server is Windows Server 2008 R2. The updates concerned are:

KB4524157
KB4519108
KB4535102
KB4534976

All these updates fail and return code 80092004. Any assistance you can provide in resolving this would be greatly appreciated.

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Answer 1

Jenny Feng 14,246

@Tootell Gary
Hi,

If your server doesn't have the proper updates to process SHA-2 signatures then updates will fail.

So, to fix things, two updates need to be installed:
KB4474419 download
KB4490628 download

Once installed SHA-2 signed updates will work.

Hope above information can help you.

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Tootell Gary 51 Reputation points

2020-12-08T09:30:09.64+00:00

Many Thanks JennyFeng-MSFT

On my server KB4474419 was already installed, but KB4490628 was not. Downloaded and installed that update and then installed the four updates which previously would not install.

I now have a fully patched server, thanks for help.
Hamza Sag 1 Reputation point

2022-08-31T20:15:06.377+00:00

Worked, thanks.
nalin Uduwawala 1 Reputation point

2022-11-14T20:47:18.787+00:00

Thanks for this. I managed to proceed further with my updates as a result of this advice.
Marco Salinas 0 Reputation points

2023-03-04T01:10:59.7066667+00:00

Worked fine. Thanks.
Jeremy Heaton 1 Reputation point

2023-03-17T13:50:42.8+00:00

Thanks! KB4490628 was the one my server was missing.
Miguel Chagas 0 Reputation points

2024-08-18T14:46:44.2566667+00:00

Deu certo mano!
muito obrigado

Answer 2

Anonymous

I'd verify system and servicing health by running;
sfc /scannow

also system update readiness tool
https://learn.microsoft.com/en-us/troubleshoot/windows-server/deployment/fix-windows-update-errors

Then check for errors in;
%SYSTEMROOT%\Logs\CBS\CheckSUR.log

--please don't forget to Accept as answer if the reply is helpful--

Tootell Gary 51 Reputation points

2020-12-08T10:48:13.137+00:00

Many Thanks for taking the time and effort to reply. JennyFeng-MSFT also replied and that advice resolved my issue.

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Windows Updates Failing to Install Code 80092004 - Windows Server 2008 R2

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