Hi @Pingatwork ,
1.I agree with what udara said. The reason why the mail cannot be received is because it is larger than the organization limit. And if you have not made specific settings, the message is larger than the mail size that the default accept connector can received.
2.According to the part of “Order of precedence and placement of message size limes” in the link provide by udara, we could know that “Recipient limits between authenticated senders and recipients (typically, internal message senders and recipients) are exempt from the organizational message size restrictions. You can allow specific mailboxes to send and receive larger messages than the rest of the organization by configuring custom send and receive limits for those mailboxes.For messages sent between anonymous senders and recipients (typically, Internet senders or Internet recipients), the organizational limits apply".
3.So if you receive the 50MB email from the internet, you could increase all restrictions on mail size in the Exchange organization. And it should be noted that for any message size limit, you need to set a value that's larger than the actual size you want enforced. This accounts for the Base64 encoding of attachments and other binary data. Base64 encoding increases the size of the message by approximately 33%, so the value you specify should be approximately 33% larger than the actual message size you want enforced.
4.According to Microsoft’s official recommendations, in order to avoid wasting system resources, it is recommended that you keep the same limits for all locations.
For more information you could refer to the link provide by udara.
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Hi AndyDavid,
to receive from the Internet.