User created personal account same netid and FQDN as our org - can't sign into teams

Andrew Connelly 1 Reputation point

Hello, One of the users at our organization has created a personal microsoft account with the same netid and FQDN as that of our Org. To be more specific his ID is like and his organizational ID is also What is happening now is that he is trying to sign into Teams using SSO. Teams hangs during the sign-in process. If anyone is able to check his account to ensure that he does not have two ID's that are the same in the MS data servers that would help us. I much appreciate any insight or advice anyone can proffer. Regards Andrew

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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