Windows 10 Pro Required for 365 Business Standard?

Diane McCauley 21 Reputation points
2020-12-08T17:33:54.5+00:00

I have a Win 10 Home Lenovo notebook. I work for a small business that just purchased 365 Business Standard. The notebook was given to me with another account on it that is an admin. I have logged into that account and tried to add an account for me to no avail. When I try to add my account using my domain email address it is not recognized as a Microsoft account. My 365 account settings seem fine. I can log into OneDrive and Outlook.com with the domain email address and password. My admin advised deleting my account on 365 and starting all over again. Since I've set up a number of things, I'd prefer to do that as a last resort. I see that 365 Business Pro states it needs Win 10 Pro, but cannot find a definitive statement about the Biz Standard version. Does anyone know if Win 10 Pro is required for the Standard version? If you could supply a link along with your response that would be useful as I could send it to my admin.

Thanks for your help!

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
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Accepted answer
  1. Dave Patrick 426.2K Reputation points MVP
    2020-12-08T18:33:56.1+00:00
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  1. Diane McCauley 21 Reputation points
    2020-12-09T00:37:39.473+00:00

    Thank you. These links helped me confirm I don't need Win 10 Pro. Unfortunately, I still could not resolve the issue. I have been on the phone with MSoft for over an hour now so I gather it's not a simple issue.

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  2. Diane McCauley 21 Reputation points
    2020-12-09T16:32:37.16+00:00

    Update: After just about 2 hours on the phone with MSoft trying all kinds of things, I was told I need to upgrade to Win10 Pro to use my biz domain email address as a login account. The tech rep apparently didn't know that at the outset. Very frustrating, and I still cannot find any statement on MSoft clarifying this for biz owners. I told the tech rep I thought it was misleading at best.

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