Personal Vault Files Does Not Open

Wellington De Paula 1 Reputation point
2020-12-08T22:09:22.28+00:00

Guys I'm having a problem with files on the local staff, my computer was with windows 10 not boot anymore, but I can access the files through linux, but I can't copy the files because it is denied permission. I tried to enter the email that is registered but the files are not saved in the cloud.

How can I unlock these files?

Windows 10 Setup
Windows 10 Setup
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Setup: The procedures involved in preparing a software program or application to operate within a computer or mobile device.
1,756 questions
No comments
{count} votes

2 answers

Sort by: Most helpful
  1. S.Sengupta 5,871 Reputation points MVP
    2020-12-09T02:05:29.717+00:00

    If your PC won't start and you haven't created a recovery drive, download installation media and use it to restore from a system restore point or reset your PC.

    Go to the Microsoft software download website.

  2. Joy Qiao 4,766 Reputation points Microsoft Employee
    2020-12-09T02:15:13.16+00:00

    Hi,

    I would like confirm about your issue.
    How did you share your files? Through Sharing folder by right click it and choose Properties\Sharing on Windows. Or it is shared by Network-attached storage, or share through One Drive or other platform?

    I noticed you said your computer can't bootup, so what's the behavior when try to boot it? Blue Screen or Black Screen or hardware corruption?

    Appreciate for your reply.

    Bests,

    ============================================

    If the Answer is helpful, please click "Accept Answer" and upvote it.
    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    https://learn.microsoft.com/en-us/answers/articles/67444/email-notifications.html