Regarding Actionable Email Developer Dashboard --> Sender email address from which actionable emails will originate

Question

Hi Team,

I'm testing Actionable cards in Outlook, For this, I created a new provider with sender E-mail id as

it-*****@*****.onmicrosoft.com

The card is working fine when I sent a mail from it-*****@*****.onmicrosoft.com

But the problem is the card is still loading even though I am sending a mail from
hr-*****@*****.onmicrosoft.com

Note: If I send a mail from a different E-mail for example **anon@USER ** the card is not loading

How to debug this issue further

Answer 1

Hi @Admin ,

Thanks for visiting Microsoft Q&A forum.

I understand that you are testing with the "Actionable Email Developer Dashboard" tool right? If so, please kindly understand that here we mainly focus on general issues about Outlook desktop client but your question is more related to Outlook for developers. I tried some search about your issue, but could not found much useful information. So, in order to better solve your issue, it is suggested to post your issue to the dedicated forum for Outlook for developers and see if you could get more related information there.

The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thanks for your understanding and hope your question will be resolved soon.

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