Azure Account Eligibility Issue: Free Account and Pay-as-you-go Registration Error

Question

Although I have never started a subscription before, I get the ‘You are not eligible for an Azure free account’ error. When I want to sign up for Azure with pay-as-you-go pricing, I get the ‘You are not eligible for an Azure account’ error.

Answer 1

Hi deret,
For focused and dedicated assistance with this issue, please file a subscription ticket with our support team. You can submit a (free) support ticket with our Azure subscription support team by creating an Azure support request and selecting Subscription Management as the issue type.

Refer to this FAQ: How do I submit a support request if I can't sign in to the Azure portal?

You can also contact customer service for your country or region.
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Thank you.