Hub Site Error

Roger Roger 5,706 Reputation points
2024-08-21T22:41:15.2366667+00:00

Hi All,

I am using sharepoint online. I have a team site that I want to associate with a hub site. When I go to Site Information on the team site, and select the hub site under Hub Site Association, I receive the following error when I try to save:

IDBFactory.open: Argument 2 is not a finite value, so it is out of range for unsigned long long

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Accepted answer
  1. Emily Du-MSFT 45,586 Reputation points Microsoft Vendor
    2024-08-22T10:26:23.8+00:00

    Please follow below tips to troubleshoot the issue.

    1.Make sure the account you use must have administrator editing privileges to associate hubs to each other.

    2.Clear the browser cache, then associate with a hub site again. If the issue persists, try to associate with a hub site in another browser or PC.

    3.Try to associate with other hub sites, check whether the issue occurs with all hub sites.

    4.Use PnP PowerShell to associate with a hub site.

    #Config Variables
    $TenantSiteUrl = "https://tenant-admin.sharepoint.com"
    $HubSiteURL = "https://tenant.sharepoint.com/sites/test"
    $SiteURL = "https://tenant.sharepoint.com/sites/test1"
     
    #Connect to PnP Online
    Connect-PnPOnline -Url $TenantSiteUrl -Credentials (Get-Credential)
     
    #Associate Site collection with HubSite
    Add-PnPHubSiteAssociation -Site $SiteURL -HubSite $HubSiteURL
    

    5.Go to the SharePoint admin center -> Active sites -> Choose the site -> Hub -> Associate with a hub site.


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