Permission for add shared Exchange Mailbox in Outlook

Tantony5711 41 Reputation points


A customer want's a shared mailbox to be "read only" for the employees and also to be always visible inside Outlook.
When i add the mailbox permission ReadPermission on the shared mailbox for some employees, the employe get asked for username and password.
The password prompt pop up again, even with correct username and password, so this is not working.

What permissions or configurations are needed, to add a shared mailbox "read only" in a Outlook profile?


Exchange Server Management
Exchange Server Management
Exchange Server: A family of Microsoft client/server messaging and collaboration software.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Andy David - MVP 140.8K Reputation points MVP

    There really isnt a way to do this other than delegating each specific folder in that mailbox you want them to have access to in that shared mailbox. Giving them reviewer rights for instance.

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  1. Tantony5711 41 Reputation points

    I was afraid, that this will be the only possibility.
    Thank you for your response.