Permission for add shared Exchange Mailbox in Outlook

Tantony5711 41 Reputation points


A customer want's a shared mailbox to be "read only" for the employees and also to be always visible inside Outlook.
When i add the mailbox permission ReadPermission on the shared mailbox for some employees, the employe get asked for username and password.
The password prompt pop up again, even with correct username and password, so this is not working.

What permissions or configurations are needed, to add a shared mailbox "read only" in a Outlook profile?


Exchange Server Management
Exchange Server Management
Exchange Server: A family of Microsoft client/server messaging and collaboration software.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Tantony5711 41 Reputation points

    I was afraid, that this will be the only possibility.
    Thank you for your response.