MS teams error when trying to change call settings of auto attendant

Peter Novotny 20 Reputation points
2024-08-22T07:44:09.82+00:00

Hello

I am getting the following error when I go into Teams -> Settings -> Calls -> and then click on my Auto Attendant. I have already added the user as Authorized User for the auto attendant, and have also changed the Policy to allow the settings. Thanks for your help!

Error:

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Policy:

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Microsoft Teams | Microsoft Teams for business | Other
Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
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  1. Anonymous
    2024-08-23T01:18:32.61+00:00

    Hi @Peter Novotny

    Please note that All Authorized users must have a Teams Phone license and must be "voice enabled."

    If you have assigned a license to the user and enabled "voice enabled." and the problem still occurs, please have the user sign out of Teams and clear the cache.

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