Inbox Driver is not supported for Azure Stack HCI?

Question

Hello,

I am seeking assistance with updating a driver on Azure Stack HCI. Currently, the system is using an Inbox driver that is not supported, and I need to upgrade it to an OEM driver.Could someone provide guidance on how to replace the Inbox driver with the appropriate OEM driver? Any detailed steps or best practices for ensuring compatibility and a smooth update process would be greatly appreciated.

Thank you in advance for your help!

Answer 1

Hi Demo,

Welcome to the Microsoft Q&A Platform! Thank you for asking your question here.

To address the issue of replacing the Inbox driver with an OEM driver on Azure Stack HCI, please follow these steps:

Download the OEM Driver: Visit the website of your network adapter's manufacturer and download the latest OEM driver compatible with Azure Stack HCI. Ensure that you select the correct driver version for your specific adapter model.

Uninstall the Inbox Driver: Before installing the OEM driver, uninstall the existing Inbox driver. You can do this through Device Manager or by using the following PowerShell cmdlet:

Remove-NetAdapterDriver -Name <AdapterName>

Install the OEM Driver: Once the Inbox driver is uninstalled, install the downloaded OEM driver. Follow the manufacturer's installation instructions carefully. You can usually install the driver by running the setup executable provided by the manufacturer.

Verify the Installation: After installing the OEM driver, verify that the driver has been installed correctly by running the following PowerShell cmdlet:

Get-NetAdapter -Name <AdapterName> | Select-Object DriverProvider

The DriverProvider property should now reflect the name of the OEM provider.

Reboot the System: It is recommended to reboot the system to ensure that all changes take effect and the new driver is properly loaded.

Check for Compatibility: Ensure that the new driver is compatible with Azure Stack HCI by checking the manufacturer's documentation and any specific requirements for Azure Stack HCI.

If you have any further queries, do let us know. If the comment is helpful, please click "Upvote".