How to sync exchange with outlook when outlook already has the email signed in?

Question

How to sync Exchange with Outlook when Outlook already has the email signed in (not though Exchange)?

Answer 1

Hi @Pedro Lopes,

Welcome to the Microsoft Q&A platform!

To sync your Exchange account with Outlook when you already have an email account signed in (not through Exchange), follow these steps:

1. Open Outlook:

   - Launch the Outlook application on your computer.

2. Add a New Account:

   - Click on "File" in the top left corner.

   - Select "Add Account" under the "Info" tab.

3. Enter Your Exchange Email Address:

   - In the "Add Account" setup screen, enter your Exchange email address and click "Connect."

4. Account Setup:

   - Outlook will attempt to automatically configure your Exchange account. If it can't find the settings, it will prompt you to enter the server details manually. You can typically get this information from your IT department or Exchange administrator.

5. Enter Credentials:

   - You may be asked to enter your username and password for the Exchange account. Make sure to input these correctly.

6. Finish Setup:

   - Once the account is successfully added, click "Finish" and then "Close" to return to the main Outlook screen.

7. Sync Process:

   - Your Exchange account should start syncing with Outlook. Depending on the amount of data, this process might take some time.

8. Configure Account Settings (Optional):

   - You might want to configure additional settings for your Exchange account. Go to "File" -> "Account Settings" -> "Account Settings…" and select your Exchange account to change settings like the account name, mailbox sync settings, etc.

Now, your Outlook application should have both your existing email account and your new Exchange account synced and available for use.

Please feel free to contact me if you have any queries.

Best,

Jake Zhang