Not able to login Azure portal stuck in below page

Ashok Gaikwad 20 Reputation points
2024-08-22T14:46:32.23+00:00

Azure error.PNGHi All,

Someone from Microsoft please help me to fix this issue, i am not able login my azure account, stuck on below page.

PFA.

Microsoft Security | Microsoft Entra | Microsoft Entra ID
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  1. Raja Pothuraju 23,790 Reputation points Microsoft External Staff Moderator
    2024-08-23T13:18:29.0966667+00:00

    Hello @Ashok Gaikwad,

    Thank you for posting your query on Microsoft Q&A.

    I see that whenever you try to log in to the Azure Portal, you're being redirected to the MFA registration page. However, after clicking "Next," the page does not redirect to the MFA proof-up page and remains stuck.

    Could you please confirm if you are the only global administrator in the tenant?

    From the screenshot you provided, it appears that the authentication is directing you to the domain.onmicrosoft.com directory. Please verify whether this is the correct tenant ID. If it’s not, I recommend manually specifying your tenant by using either the tenant ID or domain name in the URL:

    • https://portal.azure.com/<tenantID>
    • https://portal.azure.com/<domain.onmicrosoft.com>

    Note: Be sure to replace <tenantID> and <domain.onmicrosoft.com> with your actual tenant ID or domain name.

    Following these steps should redirect the authentication process to the correct directory. Please let me know if this resolves the issue.

    If the issue still the same, try to access https://myaccount.microsoft.com/?tenant=<tenantID>. Replace with your tenantID or domain name.

    If you’re still facing difficulties, I’m here to help. You can reach out to me for a remote session by sending an email to [AzCommunity@microsoft.com], referencing this issue, and including the subject line "ATTN: pothurajur" along with a link to this thread.

    Thanks,
    Raja Pothuraju.

    1 person found this answer helpful.

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  1. Babafemi Bulugbe 4,025 Reputation points MVP Volunteer Moderator
    2024-08-22T15:12:27.2766667+00:00

    Hello Ashok Gaikwad,

    Thank you for posting your query in the Microsoft Q&A Community.

    From the screenshot, your Organization wants you to register for Multifactor Authentication and this is required before you can access the portal as this has been enforced.

    This can also happen if the didn't change the Security default settings on your tenant 14 days after you created it.

    User's image

    To gain access, kindly go through the process by clicking on the Next button. Select the best authentication method that works for you.

    Let me know if further assistance is needed.

    Babafemi


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