Monitoring Windows Server with SCOM

Question

Hi everyone,

I am new to SCOM and I am running an SCOM server 2022 on a Windows 2022 server. I am having trouble monitoring my Windows 2019/2022 server on my network. I installed the agent on one of the computers and imported the management pack for "Microsoft System Center Management Pack for Windows Server Operating System 2016 and above" but the console shows "Not monitored." I confirmed that the "Microsoft Monitoring Agent" service is installed and running on the client.

Could someone please explain with a simple example how they have used SCOM to monitor their clients, and any tips or best practices on how to solve this issue?

Thanks in advance,

dk

Answer 1

Did you install the agent from the Admin Console or manually? If manually, you will need to run the "Set IsManuallyInstalled" to FALSE" task that is part of SCOM Management MP referenced below.

Enabling Agent Proxy on a per server basis:

https://learn.microsoft.com/en-us/system-center/scom/sql-server-management-pack-enabling-agent-proxy?view=sc-om-2022

Do these things, even on SCOM 2022:

https://kevinholman.com/2017/03/10/enable-proxy-as-a-default-setting-in-scom-2016/

https://kevinholman.com/2017/05/09/scom-management-mp-making-a-scom-admins-life-a-little-easier/

https://kevinholman.com/2017/03/08/recommended-registry-tweaks-for-scom-2016-management-servers/

Hope these help.

Tony

Answer 2

Hi,

It sounds like you’re on the right track with setting up SCOM, there are a few common steps and checks that might help resolve the “Not monitored” issue.

Here’s a simple example and some tips to get you started:

1. Check Agent Communication:

• Ensure that the agent can communicate with the SCOM management server. You can test this by running the following command on the target server:

Test-NetConnection -ComputerName <SCOMManagementServer> -Port 5723

2. Check Management Pack Assignment:

• Go to Monitoring > Windows Computers and verify that the target server is listed.
• If it shows “Not monitored,” right-click the server and select Properties. Check the Agent tab to ensure the correct management pack is assigned.

Tips and Best Practices

• Firewall Settings: Ensure that the firewall on both the SCOM server and the target server allows traffic on port 5723.
• Run As Accounts: Verify that the Run As accounts used by SCOM have the necessary permissions on the target server.
• Event Logs: Check the event logs on both the SCOM server and the target server for any errors related to SCOM or the agent.

Additional Resources

• SCOM Documentation: The official Microsoft documentation provides detailed guidance on setting up and troubleshooting SCOM.
• Community Blogs: Blogs like Kevin Holman’s offer practical tips and examples for SCOM.

If you follow these steps and tips, you should be able to get your Windows servers monitored by SCOM. If you encounter specific errors or issues, feel free to share them, and I can help troubleshoot further!