Cannot access a Partner Center after moving to the new tenant

Sergi Sinyugin 0 Reputation points
2024-08-23T11:10:27.3733333+00:00

Greetings. We recently moved to the new tenant from MS 365 Developer License. Now, when I try to log in to Partner Center, it shows empty, and there is no way to register again.

The error says The legal entity already exists for the given cid(s) . Please contact support. (Referenceld: )

There is no ticket creation option, and the UI doesn't let it.

I've tried to create a ticket from another Partner Center, but Copilot keeps pushing irrelevant links and blocking me from creating one.

If humans are still on board at Microsoft, please help.

Microsoft 365
Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
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