Accessing the Microsoft Learn Sandbox but it keeps asking me to verify my account via puzzle

Mario Marra 0 Reputation points
2024-08-23T11:53:07.21+00:00

I'm in the section 'Exercise - Explore the Learn sandbox' of the module 'Describe the core architectural components of Azure' of Learn. After accepting terms and conditions to use the sandbox service and verifying my account using a puzzle, it keeps me asking to 'Verify your account' as you can see:

Screenshot 2024-08-23 134321

I tried several times to verify again the account trough the puzzle. I insured that I inserted a verified email and phone number. I insured that I'm accessing using a trusted pc. I cleared the cache and the cookies. I signed out and the signed in. I signed in with another account after created it then I tried to access from incognito. I changed browser and It still keeps me asking to 'Verify your account'. What causes this problem? Thank you.

Microsoft Q&A
Microsoft Q&A
Use this tag to share suggestions, feature requests, and bugs with the Microsoft Q&A team. The Microsoft Q&A team will evaluate your feedback on a regular basis and provide updates along the way.
806 questions
{count} votes

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.