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Did you check Hidden items (Hidden items)
USER folder in c drive showing more size than its actual contents
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Snipits
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Reputation points
Hi So I'm trying to free up space in my C drive. I go to the properties of my USER folder and it shows 77GB, however whenever I access the folder and check every single file in it, they all seem to be not more than 10 GB and I'm checking EVERYTHING. So why is there such a big difference? Are these hidden files I can't access or delete? Please help me with this issue...I'm not tech-savvy
Windows for business | Windows Client for IT Pros | User experience | Other
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Soban_Mub 6 Reputation points2021-07-31T10:09:27.217+00:00 turn on hidden files
go to
C:\Users{your pc name}\AppData\Roaming\Apple Computer\MobileSynccheck its size if its too much. if yes then its your iphone backups. I ran into same issue and found this culprit. hope it helps.
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Uzumaki D. Carlisle 0 Reputation points2023-07-14T05:12:21.15+00:00 Same Question. Windows 11 though, and i have done all what the other responses say but there's still about a 100GB unaccounted for
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Jett Devlin 0 Reputation points2024-03-05T15:45:29.4233333+00:00 Same question.. I temporarily transferred a 40gb folder in desktop to transfer to another storage.. But once I clicked the folder's properties it only shows 9+gb, but all the files are still there.. and tried to copy that folder from desktop to my documents still it shows 9.35gb.. I already format to a fresh windows 10 then tried the transfer process again, but still same issue..
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3 answers
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Joy Qiao 5,792 Reputation points Microsoft Employee Moderator2020-12-10T03:02:28.987+00:00 Hi,
It might be caused by not choosing all folders in Users folder. So try to show hidden folders through View\Hidden items in file explorer.
Also it could be caused if you have not access privilege for some of folders in Users. If you don't have access privilege, those folders will show as 0 kb when you choose properties by right click.For free up disk, please use build-in Disk Cleanup tool (cleanmgr.exe utility) to clean up disk.
Bests,
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Joy Qiao 5,792 Reputation points Microsoft Employee Moderator
2020-12-15T10:09:48.053+00:00 Hi,
We would like to know if my previous information is useful for you, if yes, would you accept it as answer?
If you need further assistance, please reply to us directly.
Bests,
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If the Answer is helpful, please click "Accept Answer" and upvote it.
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Nhat Minh Le 0 Reputation points2023-02-22T20:40:25.3366667+00:00 its not helpful, all the hidden files are displayed and it's not equivalent to the total amount of the disk space in 'properties', it only takes 500MB
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Nhat Minh Le 0 Reputation points
2023-02-22T20:41:58.0133333+00:00 the hidden files are no where near the space it takes in the properties, the hidden files only take 500MB
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Neelz 0 Reputation points2024-05-07T17:55:13.12+00:00 I activated hidden files and now the whole "Users" Folder disappeared :))
wtf I just want my disc space back
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RK 0 Reputation points2023-04-19T16:10:46.9633333+00:00 I had the same issue. The culprit was MobileSync folder in users\name\AppData\Roaming\Apple Computer directory. This is where all the iPhone backups are stored. It’s hidden so you will turn on the show hidden files to get ti it.
