App Mails are going to Junk folder internally.

Md. Mahfuzur Rahman 201 Reputation points
2020-12-10T07:53:30.65+00:00

We have a app mail server. Mails are going to Junk folder internally from app mail server.

Exchange Server Management
Exchange Server Management
Exchange Server: A family of Microsoft client/server messaging and collaboration software.Management: The act or process of organizing, handling, directing or controlling something.
6,326 questions
No comments
{count} votes

Accepted answer
  1. Ashok M 6,381 Reputation points
    2020-12-10T08:58:30.06+00:00

    Hi,

    Looks like its due to anonymous relay configuration. Please add the sender email address to "Safe Senders" list in the Junk email option in Outlook if its for few users. If its for all users, create a transport rule to set SCL value -1 for that sender address.

    1 person found this answer helpful.

1 additional answer

Sort by: Most helpful
  1. Yuki Sun-MSFT 27,171 Reputation points
    2020-12-11T05:19:42.833+00:00

    Hi anonymous user,

    Agree with AshokM that you can try setting the SCL to Bypass spam filtering via the mail flow rules and see how it goes. Or you can try adding the email address of the sender to the Safe Senders list and Safe Recipients list on all user mailboxes:

    Get-Mailbox -RecipientTypeDetails UserMailbox | Set-MailboxJunkEmailConfiguration -TrustedSendersAndDomains @{Add="test@abc.com"}  
    

    If the response is helpful, please click "Accept Answer" and upvote it.
    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    1 person found this answer helpful.
    No comments