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App Mails are going to Junk folder internally.

Md. Mahfuzur Rahman 346 Reputation points
2020-12-10T07:53:30.65+00:00

We have a app mail server. Mails are going to Junk folder internally from app mail server.

Exchange Server Management
Exchange Server Management
Exchange Server: A family of Microsoft client/server messaging and collaboration software.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Ashok M 6,516 Reputation points
    2020-12-10T08:58:30.06+00:00

    Hi,

    Looks like its due to anonymous relay configuration. Please add the sender email address to "Safe Senders" list in the Junk email option in Outlook if its for few users. If its for all users, create a transport rule to set SCL value -1 for that sender address.

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  1. Yuki Sun-MSFT 41,146 Reputation points Microsoft Vendor
    2020-12-11T05:19:42.833+00:00

    Hi anonymous user,

    Agree with AshokM that you can try setting the SCL to Bypass spam filtering via the mail flow rules and see how it goes. Or you can try adding the email address of the sender to the Safe Senders list and Safe Recipients list on all user mailboxes: 

    Get-Mailbox -RecipientTypeDetails UserMailbox | Set-MailboxJunkEmailConfiguration -TrustedSendersAndDomains @{Add="test@abc.com"}

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