Cannot keep win10 laptop wake even with sleep deisabled

阿萌 LOH 21 Reputation points
2020-12-11T02:33:03.757+00:00

Bear metal installation of 20H2 on my Thinkpad T14. Disable sleep in power options but the laptop always goes to sleep. Even try to enforce such configuration through gpedit.msc but still failed.

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
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  1. Jenny Yan-MSFT 9,326 Reputation points
    2020-12-11T08:19:00.2+00:00

    Hi,
    Here are some general suggestions and check you could have a look at:
    1.Kindly check the mainboard driver and verify if any updates existed.

    2.Kindly check event logs and find out if any details have been captured that trigger the sleep mode of computer
    Windows Logs--->System-->Power-Troubleshooter" and "Kernel-Power" related logs.
    (Event ID 1 and 42 for Wake and Sleep)

    3.Please also check if anything configured for the power setting.
    Run CMD with admin privilege, powercfg /batteryreport
    The report will be saved under C:\Windows\System32 as battery-report.
    47332-image.png


    Hope this helps and please help to accept as Answer if the response is useful.

    Thanks,
    Jenny

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  2. 阿萌 LOH 21 Reputation points
    2020-12-11T12:13:06.707+00:00

    @Jenny Yan-MSFT , thanks for the response.

    1. I did check Lenovo support (motherboard / storage / power management) and Windows Update to make sure everything is updated.
    2. A quick check in Windows Events doesn't give me any hints. No error, very few Event #1 & #42; but quite a number of Event 506 (Idle Timeout).
    3. I did use powercfg to check a few reports, so far no findings...

    Mark