We are running a Windows 10 1909 environment and are using WSUS to deploy updates. We have an issue where the Servicing Stack Update fails on several PCs (not all). The Servicing Stack Update has failed for several months (not just the 2020-11 update but previous ones as well). The download for the update hangs at 0% and then we get the error message 0x80070020. The update can be manually installed but it doesn't show in the Windows Update history. We've tried to reset Windows Update components and re-register DLL files to no avail. Any assistance would be greatly appreciated.
The Windows Update log is as follows:
2020/12/11 15:52:22.7843752 4396 11048 ComApi * START * Federated Install ClientId = Windows Defender (cV: Re21vgQMwk6DEbSf.3.0)
2020/12/11 15:52:22.7845506 4396 11436 ComApi * START * Install ClientId = Windows Defender, Flags: 0X10040 (cV: Re21vgQMwk6DEbSf.3.0.0)
2020/12/11 15:52:22.7845521 4396 11436 ComApi Allow source prompts: Yes; Forced: No; Force quiet: Yes; Attempt close apps if necessary: No
2020/12/11 15:52:22.7845603 4396 11436 ComApi Updates in request: 1
2020/12/11 15:52:22.7845635 4396 11436 ComApi ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D} Third party service
2020/12/11 15:52:22.7857873 8072 7408 IdleTimer WU operation (CInstallCall::Init ID 9) started; operation # 88; does not use network; is not at background priority
2020/12/11 15:52:22.7913674 8072 7408 Agent Beginning install of conventional work item
2020/12/11 15:52:22.7914718 4396 11436 ComApi QUEUED Updates to install = 1
2020/12/11 15:52:22.7914737 4396 11436 ComApi Install ClientId = Windows Defender (cV: Re21vgQMwk6DEbSf.3.0.0)
2020/12/11 15:52:22.7915042 8072 11412 Agent * START * Installing updates CallerId = Windows Defender
2020/12/11 15:52:22.7915053 8072 11412 Agent Updates to install = 1
2020/12/11 15:52:22.7917574 8072 11412 Agent Title = Security Intelligence Update for Microsoft Defender Antivirus - KB2267602 (Version 1.329.240.0)
2020/12/11 15:52:22.7917600 8072 11412 Agent UpdateId = C0CBC66B-457D-4BAE-8807-3A71D1A330A4.200
2020/12/11 15:52:22.7917607 8072 11412 Agent Bundles 51 updates:
2020/12/11 15:52:22.7917629 8072 11412 Agent 2564D463-7D0B-4927-8CDC-19DA0CD8E9C0.200
2020/12/11 15:52:22.7917648 8072 11412 Agent E36FFFCD-4BC7-4E57-AB15-F8293F8FACF9.200
2020/12/11 15:52:22.7917678 8072 11412 Agent 471B0483-012B-4C2E-AAC9-2DCB9C628AD7.200
2020/12/11 15:52:22.7917697 8072 11412 Agent 89E4EABB-7FA9-4C17-BBD2-C2B98FEE5903.200
2020/12/11 15:52:22.7917714 8072 11412 Agent 21DABC98-ED6F-4161-B95D-16966BDE898E.200
2020/12/11 15:52:22.7917733 8072 11412 Agent 031D767B-5BEC-42A2-9C2E-89D827A0AE3C.200
2020/12/11 15:52:22.7917751 8072 11412 Agent 0A9C3CBF-F105-4F8E-A942-0B8B165093B3.200
2020/12/11 15:52:22.7917768 8072 11412 Agent C28ACF32-EF30-4C59-86B3-051DD209864C.200
2020/12/11 15:52:22.7917786 8072 11412 Agent 3FFE2CDE-F5FE-4D4B-8BF6-A4A7C43DB1F9.200
2020/12/11 15:52:22.7917803 8072 11412 Agent FD92DFB9-CD00-4222-87F8-46F2B407975C.200
2020/12/11 15:52:22.7917820 8072 11412 Agent A5C69DC5-13AF-4F1F-8D81-335C6ED8B3FE.200
2020/12/11 15:52:22.7917838 8072 11412 Agent 4B75C1E1-7C74-4736-A30A-935A55AECF73.200
2020/12/11 15:52:22.7917855 8072 11412 Agent 57295825-1CC8-4AF5-9C9E-FAD90681D655.200
2020/12/11 15:52:22.7917872 8072 11412 Agent 168945FA-B927-4DBA-AEF3-8DB89DC12F79.200
2020/12/11 15:52:22.7917889 8072 11412 Agent E79F5CED-8217-496A-B77F-5E01390F24F3.200
2020/12/11 15:52:22.7917906 8072 11412 Agent B2B90F16-332C-41CB-A8BD-A1404D51DB03.200
2020/12/11 15:52:22.7917922 8072 11412 Agent B2A4E1AF-8030-49D8-A7F4-67946F266731.200
2020/12/11 15:52:22.7917940 8072 11412 Agent 99CCE413-8C8E-452A-816C-C832D44CDB49.200
2020/12/11 15:52:22.7917957 8072 11412 Agent 6BE728AA-80EB-4058-908D-AABC66DB0B52.200
2020/12/11 15:52:22.7917977 8072 11412 Agent 10D1E9A3-C893-4BFB-B432-FA04B02017A2.200
2020/12/11 15:52:22.7917995 8072 11412 Agent 860F9A43-4FC3-440D-9190-3B34AB4D068A.200
2020/12/11 15:52:22.7918013 8072 11412 Agent 9A48E05A-E0F4-4CAE-8C5D-5715A7E3F385.200
2020/12/11 15:52:22.7918031 8072 11412 Agent 68CA6AA2-A4DF-4505-B144-AB45EE876BF2.200
2020/12/11 15:52:22.7918048 8072 11412 Agent 7BEEC258-EAF5-4887-914E-F665CBEE9122.200
2020/12/11 15:52:22.7918065 8072 11412 Agent A99578A3-48D4-4841-B60B-65B27FDE9C78.200
2020/12/11 15:52:22.7918082 8072 11412 Agent 2E67EB49-0832-44DB-88AB-6ACBA9D162DA.200
2020/12/11 15:52:22.7918098 8072 11412 Agent F18747E7-2F3A-49B9-8D05-4905A26B0439.200
2020/12/11 15:52:22.7918116 8072 11412 Agent 928F05C6-8E76-416F-85FB-CEFF155C3EC3.200
2020/12/11 15:52:22.7918132 8072 11412 Agent 62818478-0C55-4690-B5EA-8F1794450400.200
2020/12/11 15:52:22.7918149 8072 11412 Agent 36559103-7AEE-4268-8F3E-2ED904098470.200
2020/12/11 15:52:22.7918166 8072 11412 Agent 17717F56-CBB5-44C8-A9E2-7FB911D1E5B5.200
2020/12/11 15:52:22.7918182 8072 11412 Agent C7921460-7B3C-4680-92CB-A64E7DA40898.200
2020/12/11 15:52:22.7918200 8072 11412 Agent 5341CE6A-1B89-42A1-9B59-543D6682A96D.200
2020/12/11 15:52:22.7918216 8072 11412 Agent A03374DA-1D2F-452D-87FA-23E85CAC7BD7.200
2020/12/11 15:52:22.7918234 8072 11412 Agent 014BEF15-8688-4FD3-9351-C1FC83A46562.200
2020/12/11 15:52:22.7918251 8072 11412 Agent 126FB954-0CA4-40D0-8BBC-5B466CF87A07.200
2020/12/11 15:52:22.7918272 8072 11412 Agent F96BB6D7-C131-4518-AF17-E7E8884C4429.200
2020/12/11 15:52:22.7918289 8072 11412 Agent C37EBE13-CCE4-41DE-9F3F-7B32535D9CD5.200
2020/12/11 15:52:22.7918306 8072 11412 Agent 2E1BF8DA-85D9-443A-B131-04B10A3A6F90.200
2020/12/11 15:52:22.7918323 8072 11412 Agent CB199423-6052-4C33-97B5-EE8833DC80A8.200
2020/12/11 15:52:22.7918339 8072 11412 Agent D15BA2F8-1D63-40A5-93E3-5FC0DF43AA96.200
2020/12/11 15:52:22.7918356 8072 11412 Agent 4BB77CDF-7E92-4230-BAC0-F40400D91F4F.200
2020/12/11 15:52:22.7918373 8072 11412 Agent 1BBB3CAB-F892-4802-A42B-C74DDBFEEA56.200
2020/12/11 15:52:22.7918390 8072 11412 Agent 5C4472F1-22B2-4EF7-8C2F-9A0EAF19C3D1.200
2020/12/11 15:52:22.7918407 8072 11412 Agent 136C34FF-91C4-44FD-AB2E-ABAC4E189BE8.200
2020/12/11 15:52:22.7918424 8072 11412 Agent 92E80EC0-B3BC-43D8-9978-923E22BD040D.200
2020/12/11 15:52:22.7918441 8072 11412 Agent CF8599A8-5BAA-41F1-BBB5-74DD53FE8DA7.200
2020/12/11 15:52:22.7918458 8072 11412 Agent 812E0C40-BA7F-498D-AF21-CFA57EE2D5B9.200
2020/12/11 15:52:22.7918475 8072 11412 Agent B1DE923D-3D7E-4626-8270-4808CA958DAB.200
2020/12/11 15:52:22.7918492 8072 11412 Agent 47CC4663-4CE6-490A-9EBF-086553186039.200
2020/12/11 15:52:22.7918509 8072 11412 Agent E7996A3B-BFE9-4E2A-8F70-4DA014F68FA6.200
2020/12/11 15:52:22.7930279 8072 11412 Agent Validating updates before Install
2020/12/11 15:52:22.9322994 8072 11412 Agent Pre-install check complete
2020/12/11 15:52:22.9323834 8072 11412 DataStore Failed to find update with global id of 47CC4663-4CE6-490A-9EBF-086553186039.200 (sessiondata = (null))
2020/12/11 15:52:22.9323986 8072 11412 DataStore Failed to find update with global id of B1DE923D-3D7E-4626-8270-4808CA958DAB.200 (sessiondata = (null))
2020/12/11 15:52:22.9324110 8072 11412 DataStore Failed to find update with global id of CF8599A8-5BAA-41F1-BBB5-74DD53FE8DA7.200 (sessiondata = (null))
2020/12/11 15:52:22.9324210 8072 11412 DataStore Failed to find update with global id of 92E80EC0-B3BC-43D8-9978-923E22BD040D.200 (sessiondata = (null))
2020/12/11 15:52:22.9324321 8072 11412 DataStore Failed to find update with global id of 5C4472F1-22B2-4EF7-8C2F-9A0EAF19C3D1.200 (sessiondata = (null))
2020/12/11 15:52:22.9324418 8072 11412 DataStore Failed to find update with global id of 1BBB3CAB-F892-4802-A42B-C74DDBFEEA56.200 (sessiondata = (null))
2020/12/11 15:52:22.9324530 8072 11412 DataStore Failed to find update with global id of D15BA2F8-1D63-40A5-93E3-5FC0DF43AA96.200 (sessiondata = (null))
2020/12/11 15:52:22.9324628 8072 11412 DataStore Failed to find update with global id of CB199423-6052-4C33-97B5-EE8833DC80A8.200 (sessiondata = (null))
2020/12/11 15:52:22.9324741 8072 11412 DataStore Failed to find update with global id of C37EBE13-CCE4-41DE-9F3F-7B32535D9CD5.200 (sessiondata = (null))
2020/12/11 15:52:22.9324839 8072 11412 DataStore Failed to find update with global id of F96BB6D7-C131-4518-AF17-E7E8884C4429.200 (sessiondata = (null))
2020/12/11 15:52:22.9324950 8072 11412 DataStore Failed to find update with global id of 014BEF15-8688-4FD3-9351-C1FC83A46562.200 (sessiondata = (null))
2020/12/11 15:52:22.9325052 8072 11412 DataStore Failed to find update with global id of A03374DA-1D2F-452D-87FA-23E85CAC7BD7.200 (sessiondata = (null))
2020/12/11 15:52:22.9325151 8072 11412 DataStore Failed to find update with global id of 5341CE6A-1B89-42A1-9B59-543D6682A96D.200 (sessiondata = (null))
2020/12/11 15:52:22.9325248 8072 11412 DataStore Failed to find update with global id of C7921460-7B3C-4680-92CB-A64E7DA40898.200 (sessiondata = (null))
2020/12/11 15:52:22.9325363 8072 11412 DataStore Failed to find update with global id of 36559103-7AEE-4268-8F3E-2ED904098470.200 (sessiondata = (null))
2020/12/11 15:52:22.9325459 8072 11412 DataStore Failed to find update with global id of 62818478-0C55-4690-B5EA-8F1794450400.200 (sessiondata = (null))
2020/12/11 15:52:22.9325555 8072 11412 DataStore Failed to find update with global id of 928F05C6-8E76-416F-85FB-CEFF155C3EC3.200 (sessiondata = (null))
2020/12/11 15:52:22.9325652 8072 11412 DataStore Failed to find update with global id of F18747E7-2F3A-49B9-8D05-4905A26B0439.200 (sessiondata = (null))
2020/12/11 15:52:22.9325763 8072 11412 DataStore Failed to find update with global id of A99578A3-48D4-4841-B60B-65B27FDE9C78.200 (sessiondata = (null))
2020/12/11 15:52:22.9325861 8072 11412 DataStore Failed to find update with global id of 7BEEC258-EAF5-4887-914E-F665CBEE9122.200 (sessiondata = (null))
2020/12/11 15:52:22.9325959 8072 11412 DataStore Failed to find update with global id of 68CA6AA2-A4DF-4505-B144-AB45EE876BF2.200 (sessiondata = (null))
2020/12/11 15:52:22.9326056 8072 11412 DataStore Failed to find update with global id of 9A48E05A-E0F4-4CAE-8C5D-5715A7E3F385.200 (sessiondata = (null))
2020/12/11 15:52:22.9326170 8072 11412 DataStore Failed to find update with global id of 10D1E9A3-C893-4BFB-B432-FA04B02017A2.200 (sessiondata = (null))
2020/12/11 15:52:22.9326268 8072 11412 DataStore Failed to find update with global id of 6BE728AA-80EB-4058-908D-AABC66DB0B52.200 (sessiondata = (null))
2020/12/11 15:52:22.9326364 8072 11412 DataStore Failed to find update with global id of 99CCE413-8C8E-452A-816C-C832D44CDB49.200 (sessiondata = (null))
2020/12/11 15:52:22.9326462 8072 11412 DataStore Failed to find update with global id of B2A4E1AF-8030-49D8-A7F4-67946F266731.200 (sessiondata = (null))
2020/12/11 15:52:22.9326573 8072 11412 DataStore Failed to find update with global id of E79F5CED-8217-496A-B77F-5E01390F24F3.200 (sessiondata = (null))
2020/12/11 15:52:22.9326669 8072 11412 DataStore Failed to find update with global id of 168945FA-B927-4DBA-AEF3-8DB89DC12F79.200 (sessiondata = (null))
2020/12/11 15:52:22.9326769 8072 11412 DataStore Failed to find update with global id of 57295825-1CC8-4AF5-9C9E-FAD90681D655.200 (sessiondata = (null))
2020/12/11 15:52:22.9326866 8072 11412 DataStore Failed to find update with global id of 4B75C1E1-7C74-4736-A30A-935A55AECF73.200 (sessiondata = (null))
2020/12/11 15:52:22.9326979 8072 11412 DataStore Failed to find update with global id of FD92DFB9-CD00-4222-87F8-46F2B407975C.200 (sessiondata = (null))
2020/12/11 15:52:22.9327089 8072 11412 DataStore Failed to find update with global id of C28ACF32-EF30-4C59-86B3-051DD209864C.200 (sessiondata = (null))
2020/12/11 15:52:22.9327200 8072 11412 DataStore Failed to find update with global id of 031D767B-5BEC-42A2-9C2E-89D827A0AE3C.200 (sessiondata = (null))
2020/12/11 15:52:22.9327311 8072 11412 DataStore Failed to find update with global id of 89E4EABB-7FA9-4C17-BBD2-C2B98FEE5903.200 (sessiondata = (null))
2020/12/11 15:52:22.9327424 8072 11412 DataStore Failed to find update with global id of E36FFFCD-4BC7-4E57-AB15-F8293F8FACF9.200 (sessiondata = (null))
2020/12/11 15:52:22.9327640 8072 11412 Agent WU client starts install in local system context
2020/12/11 15:52:22.9578632 8072 11412 DownloadManager Preparing update for install, updateId = E7996A3B-BFE9-4E2A-8F70-4DA014F68FA6.200.
2020/12/11 15:52:22.9626236 8072 11412 DownloadManager ExtractUpdateFiles
2020/12/11 15:52:22.9628243 10968 3708 Handler * START * Command Line Install Updates to install = 1
2020/12/11 15:52:27.5341572 10968 3708 Handler Command line install completed. Return code = 0x00000000, Result = Succeeded, Reboot required = false
2020/12/11 15:52:27.5343069 10968 3708 Handler * END * Command Line Install 0x0
2020/12/11 15:52:27.5398572 8072 11412 Agent LogHistory called. idUpdate={C0CBC66B-457D-4BAE-8807-3A71D1A330A4}.200, resultMapped=0, resultUnMapped=0
2020/12/11 15:52:27.5449203 8072 11412 Agent Install updates CallerId = Windows Defender
2020/12/11 15:52:27.5450725 4396 7432 ComApi Install ClientId = Windows Defender
2020/12/11 15:52:27.5450751 4396 7432 ComApi Install call complete (succeeded = 1, succeeded with errors = 0, failed = 0, cancelled = 0, unaccounted = 0
2020/12/11 15:52:27.5451084 4396 7432 ComApi Reboot required = False
2020/12/11 15:52:27.5451096 4396 7432 ComApi * END * Install ClientId = Windows Defender
2020/12/11 15:52:27.5451279 8072 8328 Agent WU client calls back to install call {97B6FCDE-5481-4996-9D4A-3BE07C824C87} with code Call complete and error 0
2020/12/11 15:52:27.5452875 4396 11436 ComApi Install call complete (succeeded = 1, succeeded with errors = 0, failed = 0, cancelled = 0, unaccounted = 0
2020/12/11 15:52:27.5453164 4396 11436 ComApi * END * All federated installs have completed. ClientId = Windows Defender (cV = Re21vgQMwk6DEbSf.3.1)
2020/12/11 15:52:27.5454682 8072 11412 IdleTimer WU operation (CInstallCall::Init ID 9, operation # 88) stopped; does not use network; is not at background priority
2020/12/11 15:52:49.6944501 10616 7888 ComApi IUpdateServiceManager::AddService2
2020/12/11 15:52:49.6944516 10616 7888 ComApi Service ID = {7971f918-a847-4430-9279-4a52d1efe18d}
2020/12/11 15:52:49.6944530 10616 7888 ComApi Allow pending registration = Yes; Allow online registration = Yes; Register service with AU = Yes
2020/12/11 15:52:49.6964527 10616 7888 ComApi Added service, URL = https://fe2cr.update.microsoft.com/v6/
2020/12/11 15:52:49.6984574 10616 7888 ComApi * START * Federated Search ClientId = UpdateOrchestrator (cV: iRbT2Zq1eUygPq8c.1.1.0)
2020/12/11 15:52:49.6991845 8072 8680 IdleTimer WU operation (SR.UpdateOrchestrator ID 10) started; operation # 105; does use network; is not at background priority
2020/12/11 15:52:49.7033943 8072 8196 IdleTimer WU operation (SR.UpdateOrchestrator ID 10, operation # 105) stopped; does use network; is not at background priority
2020/12/11 15:52:49.7052839 10616 2220 ComApi Federated Search: Starting search against 1 service(s) (cV = iRbT2Zq1eUygPq8c.1.1.0)
2020/12/11 15:52:49.7053544 10616 2220 ComApi * START * Search ClientId = UpdateOrchestrator, ServiceId = 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7, Flags: 0X40010010 (cV = iRbT2Zq1eUygPq8c.1.1.0.0)
2020/12/11 15:52:49.7061334 8072 8680 IdleTimer WU operation (CSearchCall::Init ID 11) started; operation # 108; does use network; is not at background priority
2020/12/11 15:52:49.7147032 8072 8680 Agent * START * Queueing Finding updates [CallerId = UpdateOrchestrator Id = 11]
2020/12/11 15:52:49.7147072 8072 8680 Agent Removing service 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7 from sequential scan list
2020/12/11 15:52:49.7147109 8072 8680 Agent Service 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7 is not in sequential scan list
2020/12/11 15:52:49.7147137 8072 8680 Agent Added service 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7 to sequential scan list
2020/12/11 15:52:49.7148317 8072 7820 Agent Service 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7 is in sequential scan list
2020/12/11 15:52:49.7193443 8072 5820 Agent * END * Queueing Finding updates [CallerId = UpdateOrchestrator Id = 11]
2020/12/11 15:52:49.7236848 8072 5820 Agent * START * Finding updates CallerId = UpdateOrchestrator Id = 11 (cV = iRbT2Zq1eUygPq8c.1.1.0.0.2)
2020/12/11 15:52:49.7236867 8072 5820 Agent Online = Yes; Interactive = Yes; AllowCachedResults = No; Ignore download priority = No
2020/12/11 15:52:49.7236892 8072 5820 Agent Criteria = IsInstalled=0 and DeploymentAction='Installation' or IsInstalled=0 and DeploymentAction='OptionalInstallation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1""
2020/12/11 15:52:49.7236924 8072 5820 Agent ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
2020/12/11 15:52:49.7236934 8072 5820 Agent Search Scope = {Machine}
2020/12/11 15:52:49.7236962 8072 5820 Agent Caller SID for Applicability: S-1-5-21-3583163880-3016044919-46016287-4166
2020/12/11 15:52:49.7236969 8072 5820 Agent ProcessDriverDeferrals is set
2020/12/11 15:52:49.8158688 8072 5820 Misc Got WSUS Client/Server URL: https://sjc-gw2099-ptch.vtabsv.com:8531/ClientWebService/client.asmx""
2020/12/11 15:52:49.8180954 8072 5820 Driver Skipping printer driver 5 due to incomplete info or mismatched environment - HWID[(null)] Provider[Microsoft] MfgName[Microsoft] Name[Remote Desktop Easy Print] pEnvironment[Windows x64] LocalPrintServerEnv[Windows x64]
2020/12/11 15:52:49.8180979 8072 5820 Driver Skipping printer driver 6 due to incomplete info or mismatched environment - HWID[(null)] Provider[(null)] MfgName[(null)] Name[novaPDF 6 Printer Driver] pEnvironment[Windows x64] LocalPrintServerEnv[Windows x64]
2020/12/11 15:52:49.8181004 8072 5820 Driver Skipping printer driver 10 due to incomplete info or mismatched environment - HWID[(null)] Provider[Canon] MfgName[Canon] Name[Canon Generic Plus UFR II] pEnvironment[Windows x64] LocalPrintServerEnv[Windows x64]
2020/12/11 15:52:49.8181026 8072 5820 Driver Skipping printer driver 11 due to incomplete info or mismatched environment - HWID[(null)] Provider[(null)] MfgName[(null)] Name[BluebeamPSDriver] pEnvironment[Windows x64] LocalPrintServerEnv[Windows x64]
2020/12/11 15:52:49.8181057 8072 5820 Driver Skipping printer driver 12 due to incomplete info or mismatched environment - HWID[(null)] Provider[Adobe] MfgName[Adobe] Name[Adobe PDF Converter] pEnvironment[Windows x64] LocalPrintServerEnv[Windows x64]
2020/12/11 15:52:49.8181086 8072 5820 Driver Skipping printer driver 13 due to incomplete info or mismatched environment - HWID[microsoftmicrosoft_musd] Provider[Microsoft] MfgName[Microsoft] Name[Microsoft enhanced Point and Print compatibility driver] pEnvironment[Windows NT x86] LocalPrintServerEnv[Windows x64]
2020/12/11 15:52:49.9562971 8072 5820 ProtocolTalker ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = https://sjc-gw2099-ptch.vtabsv.com:8531/ClientWebService/client.asmx
2020/12/11 15:52:49.9564127 8072 5820 ProtocolTalker OK to reuse existing configuration
2020/12/11 15:52:49.9564157 8072 5820 ProtocolTalker Existing cookie is valid, just use it
2020/12/11 15:52:49.9564172 8072 5820 ProtocolTalker PTInfo: Server requested registration
2020/12/11 15:52:51.2675690 8072 5820 IdleTimer WU operation (CAgentProtocolTalker::SyncUpdates_WithRecover) started; operation # 109; does use network; is at background priority
2020/12/11 15:52:51.2675959 8072 5820 WebServices Auto proxy settings for this web service call.
2020/12/11 15:52:51.2958919 8072 5820 IdleTimer WU operation (CAgentProtocolTalker::SyncUpdates_WithRecover, operation # 109) stopped; does use network; is at background priority
2020/12/11 15:52:51.3203770 8072 5820 IdleTimer WU operation (CAgentProtocolTalker::SyncUpdates_WithRecover) started; operation # 110; does use network; is at background priority
2020/12/11 15:52:51.3358899 8072 5820 IdleTimer WU operation (CAgentProtocolTalker::SyncUpdates_WithRecover, operation # 110) stopped; does use network; is at background priority
2020/12/11 15:52:51.3359007 8072 5820 ProtocolTalker SyncUpdates round trips: 2
2020/12/11 15:52:52.3194485 8072 5820 Agent Added update F2ED57B7-5182-42EB-BCBA-DA62ECE0DE9D.200 to search result
2020/12/11 15:52:52.3194803 8072 5820 Agent Found 1 updates and 119 categories in search; evaluated appl. rules of 954 out of 1955 deployed entities
2020/12/11 15:52:52.3333888 8072 5820 Agent * END * Finding updates CallerId = UpdateOrchestrator, Id = 11, Exit code = 0x00000000 (cV = iRbT2Zq1eUygPq8c.1.1.0.0.2)
2020/12/11 15:52:52.3342805 8072 5820 IdleTimer WU operation (CSearchCall::Init ID 11, operation # 108) stopped; does use network; is not at background priority
2020/12/11 15:52:52.3348541 10616 8808 ComApi RESUMED Search ClientId = UpdateOrchestrator, ServiceId = 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7 (cV = iRbT2Zq1eUygPq8c.1.1.0.0)
2020/12/11 15:52:52.3363922 10616 8808 ComApi * END * Search ClientId = UpdateOrchestrator, Updates found = 1, ServiceId = 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7 (cV = iRbT2Zq1eUygPq8c.1.1.0.0)
2020/12/11 15:52:52.3365411 10616 2220 ComApi * END * All federated searches have completed. Jobs = 1, Succeeded = 1, ClientId = UpdateOrchestrator (cV = iRbT2Zq1eUygPq8c.1.1.1)
2020/12/11 15:52:52.5721411 10616 7888 ComApi * START * Federated Download ClientId = UpdateOrchestrator (cV = vnmjPFceB06ug1vp.3.0)
2020/12/11 15:52:52.5736285 10616 10336 ComApi Federated Download: Starting download for 1 service(s) (cV = vnmjPFceB06ug1vp.3.0)
2020/12/11 15:52:52.5736899 10616 10336 ComApi * START * Download ClientId = UpdateOrchestrator
2020/12/11 15:52:52.5736912 10616 10336 ComApi Flags: 0X1900C; Download priority: 3; Network Cost Policy: 0
2020/12/11 15:52:52.5736921 10616 10336 ComApi Updates in request: 1
2020/12/11 15:52:52.5736981 10616 10336 ComApi ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
2020/12/11 15:52:52.5752132 8072 6820 Agent Effective power state: AC; IsOnAC: Yes.
2020/12/11 15:52:52.5752202 8072 6820 IdleTimer WU operation (DL.UpdateOrchestrator) started; operation # 120; does use network; is not at background priority
2020/12/11 15:52:52.5752230 8072 6820 Agent Obtained a network PDC reference for callID {C136560A-F775-4F44-8E66-6B55584125A4} with No-Progress-Timeout set to 4294967295; ActivationID: 120.
2020/12/11 15:52:52.5752290 10616 10336 ComApi QUEUED Download ClientId = UpdateOrchestrator
2020/12/11 15:52:52.5788851 8072 6820 DownloadManager * START * Begin Downloading Updates [CallerId = UpdateOrchestrator] [Call ID = {C136560A-F775-4F44-8E66-6B55584125A4}]
2020/12/11 15:52:52.5788894 8072 6820 DownloadManager Priority = 3, NetworkCostPolicy = 0, Interactive = 1, Download on Battery = 1, Bypass Regulation = 1, Owner is system = 1, Proxy session id = 1, ServiceId = 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7.
2020/12/11 15:52:52.5788902 8072 6820 DownloadManager Updates to download = 1
2020/12/11 15:52:52.5788921 8072 6820 Agent Title = 2020-11 Servicing Stack Update for Windows 10 Version 1909 for x64-based Systems (KB4586863)
2020/12/11 15:52:52.5788944 8072 6820 Agent UpdateId = F2ED57B7-5182-42EB-BCBA-DA62ECE0DE9D.200
2020/12/11 15:52:52.5788960 8072 6820 Agent Bundles 1 updates:
2020/12/11 15:52:52.5788979 8072 6820 Agent 58F8D469-1808-4F8C-9487-7E39E474DC4B.200
2020/12/11 15:52:52.5789163 8072 6820 DownloadManager No locked revisions found for update 58F8D469-1808-4F8C-9487-7E39E474DC4B.200 (SessionData = (null)); locking the user-specified revision.
2020/12/11 15:52:52.5792219 8072 6820 DownloadManager Populated download Url for file Windows10.0-KB4586863-x64-express.cab as https://sjc-gw2099-ptch.vtabsv.com:8531/Content/8f6321075d68d3d8c8c0ec662858bc102ab9a6d3.cab.
2020/12/11 15:52:52.5792269 8072 6820 DownloadManager Populated download Url for file Windows10.0-KB4586863-x64.psf as https://sjc-gw2099-ptch.vtabsv.com:8531/Content/1797695b735780138963e066c6acb3b2a9b42fa1.psf.
2020/12/11 15:52:52.5808131 8072 6820 DownloadManager Populated download Url for file Windows10.0-KB4586863-x64-express.cab as https://sjc-gw2099-ptch.vtabsv.com:8531/Content/8f6321075d68d3d8c8c0ec662858bc102ab9a6d3.cab.
2020/12/11 15:52:52.5808181 8072 6820 DownloadManager Populated download Url for file Windows10.0-KB4586863-x64.psf as https://sjc-gw2099-ptch.vtabsv.com:8531/Content/1797695b735780138963e066c6acb3b2a9b42fa1.psf.
2020/12/11 15:52:52.5811437 8072 6820 DownloadManager Queueing update 58F8D469-1808-4F8C-9487-7E39E474DC4B.200 for download handler request generation.
2020/12/11 15:52:52.5820361 8072 6820 Handler Loaded state: cCompleteIterations: 0, pt: Unknown, nNextRequestID: 0.
2020/12/11 15:52:52.5821112 8072 6820 DownloadManager Populated download Url for file Windows10.0-KB4586863-x64-express.cab as https://sjc-gw2099-ptch.vtabsv.com:8531/Content/8f6321075d68d3d8c8c0ec662858bc102ab9a6d3.cab.
2020/12/11 15:52:52.5821171 8072 6820 DownloadManager Populated download Url for file Windows10.0-KB4586863-x64.psf as https://sjc-gw2099-ptch.vtabsv.com:8531/Content/1797695b735780138963e066c6acb3b2a9b42fa1.psf.
2020/12/11 15:52:52.5918490 8072 6820 Agent Effective power state: AC; IsOnAC: Yes.
2020/12/11 15:52:52.5918542 8072 6820 IdleTimer WU operation (DL.UpdateOrchestrator, operation # 120) stopped; does use network; is not at background priority
2020/12/11 15:52:52.5918563 8072 6820 Agent Released network PDC reference for callId {C136560A-F775-4F44-8E66-6B55584125A4}; ActivationID: 120
2020/12/11 15:52:52.5918609 8072 6820 IdleTimer WU operation (DL.UpdateOrchestrator) started; operation # 121; does use network; is not at background priority
2020/12/11 15:52:52.5918637 8072 6820 Agent Obtained a network PDC reference for callID {C136560A-F775-4F44-8E66-6B55584125A4} with No-Progress-Timeout set to 4294967295; ActivationID: 121.
2020/12/11 15:52:52.5920738 8072 8328 Agent WU client calls back to download call {C136560A-F775-4F44-8E66-6B55584125A4} with code Call progress and error 0
2020/12/11 15:52:52.5924545 8072 6820 DownloadManager * END * Begin Downloading Updates [CallerId = UpdateOrchestrator] [Call ID = {C136560A-F775-4F44-8E66-6B55584125A4}] [hr = 0x00000000]
2020/12/11 15:52:52.5924923 8072 12264 DownloadManager Populated download Url for file Windows10.0-KB4586863-x64-express.cab as https://sjc-gw2099-ptch.vtabsv.com:8531/Content/8f6321075d68d3d8c8c0ec662858bc102ab9a6d3.cab.
2020/12/11 15:52:52.5924974 8072 12264 DownloadManager Populated download Url for file Windows10.0-KB4586863-x64.psf as https://sjc-gw2099-ptch.vtabsv.com:8531/Content/1797695b735780138963e066c6acb3b2a9b42fa1.psf.
2020/12/11 15:52:52.5927731 8072 12264 Handler Loaded state: cCompleteIterations: 1, pt: Express, nNextRequestID: 0.
2020/12/11 15:52:52.5928634 8072 12264 DownloadManager Generating download request for update 58F8D469-1808-4F8C-9487-7E39E474DC4B.200.
2020/12/11 15:52:52.5932342 8072 12264 Misc FAILED [80070003] Method failed [SusMoveOrCopyDirectoryContentsHelperRecursive:1650]
2020/12/11 15:52:52.5932363 8072 12264 Misc FAILED [80070003] Method failed [SusMoveOrCopyDirectoryContentsHelper:1731]
2020/12/11 15:52:52.5932395 8072 12264 DownloadManager Calling into handler 0x8 to generate download request for update 58F8D469-1808-4F8C-9487-7E39E474DC4B.200.
2020/12/11 15:52:52.5932425 8072 12264 Handler Generating request for CBS update 58F8D469-1808-4F8C-9487-7E39E474DC4B in sandbox C:\WINDOWS\SoftwareDistribution\Download\15c56beb4bda1a065e81917bfd49621e
2020/12/11 15:52:52.5932607 8072 12264 Handler Loaded state: cCompleteIterations: 0, pt: Unknown, nNextRequestID: 0.
2020/12/11 15:52:52.5932621 8072 12264 Handler Selected payload type is Express
2020/12/11 15:52:52.5945428 8072 12264 Handler FAILED [80070002] DpxRestoreJob
2020/12/11 15:52:52.5945450 8072 12264 Handler Detected download state is dsHavePackage
2020/12/11 15:52:52.5946571 8072 12264 Misc FAILED [80070020] CreateFile C:\WINDOWS\SoftwareDistribution\Download\15c56beb4bda1a065e81917bfd49621e\Windows10.0-KB4586863-x64-express.cab (Access = 1, Share = 1)(retry 0 ...) [SusCreateFileRetryIfSharingViolation:2140]
2020/12/11 15:52:53.1083753 8072 12264 Misc FAILED [80070020] CreateFile C:\WINDOWS\SoftwareDistribution\Download\15c56beb4bda1a065e81917bfd49621e\Windows10.0-KB4586863-x64-express.cab (Access = 1, Share = 1)(retry 1 ...) [SusCreateFileRetryIfSharingViolation:2140]
2020/12/11 15:52:53.6090093 8072 12264 Misc FAILED [80070020] CreateFile C:\WINDOWS\SoftwareDistribution\Download\15c56beb4bda1a065e81917bfd49621e\Windows10.0-KB4586863-x64-express.cab (Access = 1, Share = 1)(retry 2 ...) [SusCreateFileRetryIfSharingViolation:2140]
2020/12/11 15:52:54.1191298 8072 12264 Misc FAILED [80070020] CreateFile C:\WINDOWS\SoftwareDistribution\Download\15c56beb4bda1a065e81917bfd49621e\Windows10.0-KB4586863-x64-express.cab (Access = 1, Share = 1)(retry 3 ...) [SusCreateFileRetryIfSharingViolation:2140]
2020/12/11 15:52:54.6300099 8072 12264 Misc FAILED [80070020] CreateFile C:\WINDOWS\SoftwareDistribution\Download\15c56beb4bda1a065e81917bfd49621e\Windows10.0-KB4586863-x64-express.cab (Access = 1, Share = 1)(retry 4 ...) [SusCreateFileRetryIfSharingViolation:2140]
2020/12/11 15:52:55.1452723 8072 12264 Misc FAILED [80070020] CreateFile C:\WINDOWS\SoftwareDistribution\Download\15c56beb4bda1a065e81917bfd49621e\Windows10.0-
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 69%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 24%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERH%3C/text%3E%3C/svg%3E)
