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Hi
A Microsoft account was generated by the ministry of education months ago and I installed all office apps on my Mac. They were working very well but now I can't edit or do anything with the apps! A message appear that I only can view without edit, They asked me to contact the admin!
Any solution for this issue?
Walaa
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Hi @ولاء بنت منديلي ,
According to your description, the issue is related to using Office apps on Mac, so I'll remove the irrelevant tag about Exchange server and add the tag "Office for Mac itpro" instead.
Hi,
Please login into Office 365 portal (https://portal.office365.com) -> click your account in upper-right corner and click My account ->click Subscriptions on the left menu ->in Licenses, check if you have the license
If no license has been assigned, please contact your office365 administrator.
If the above suggestion helps, please click on "Accept Answer" and upvote it.
I did as you advised and this what is shown!!
does is it mean I don't have access to apps as word and PPT?
Yes, Office365 A1 provides office on the web and not the desktop version. Please contact your office365 administrator for upgrading. Below reference would provide information on the features of A1 license.
Thanks a lot
Glad to know it has helped :)
Hi,
Thanks for "Accept Answer" the reply of AshokM-8240, this behavior will help other partners who research the similar problem can get more information from the correct result.