unlicensed or expired

ولاء بنت منديلي 21 Reputation points
2020-12-13T10:20:53.957+00:00

Hi
A Microsoft account was generated by the ministry of education months ago and I installed all office apps on my Mac. They were working very well but now I can't edit or do anything with the apps! A message appear that I only can view without edit, They asked me to contact the admin!

Any solution for this issue?

Walaa

Office Mac
Office Mac
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Mac: A family of Apple personal computers that run the macOS operating system.
457 questions
{count} votes

Accepted answer
  1. Ashok M 6,506 Reputation points
    2020-12-13T10:45:34.577+00:00

    Hi,

    Please login into Office 365 portal (https://portal.office365.com) -> click your account in upper-right corner and click My account ->click Subscriptions on the left menu ->in Licenses, check if you have the license
    If no license has been assigned, please contact your office365 administrator.

    If the above suggestion helps, please click on "Accept Answer" and upvote it.


1 additional answer

Sort by: Most helpful
  1. Emi Zhang-MSFT 21,626 Reputation points Microsoft Vendor
    2020-12-15T07:51:25.12+00:00

    Hi,
    Thanks for "Accept Answer" the reply of AshokM-8240, this behavior will help other partners who research the similar problem can get more information from the correct result.

    0 comments No comments