Accessing TechSoup Office Liscences

Kaylee Luna 1 Reputation point


Our nonprofit recently switched to Mac. We were approved through Techsoup for three Microsoft Office subscriptions.

The techs-up account is under our main email: onehopenetwork@Stuff .com.

However our individual emails are:
I added all three as users in "volume liscensing center"

I have tried to access office through onehopenetwork@Stuff .com and But both said no subscriptions were available.

Can you help me with this?

Thank you!

Kaylee Luna

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  1. Emi Zhang-MSFT 21,551 Reputation points Microsoft Vendor

    Hi @Kaylee Luna ,
    Based on your description, I suggest you post this issue to Microsoft Account forum:

    The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.

    If the response is helpful, please click "Accept Answer" and upvote it.
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