Accessing TechSoup Office Liscences

Kaylee Luna 1 Reputation point
2020-12-13T22:33:13.287+00:00

Hi,

Our nonprofit recently switched to Mac. We were approved through Techsoup for three Microsoft Office subscriptions.

The techs-up account is under our main email: onehopenetwork@Stuff .com.

However our individual emails are:
steve@onehopenetwork.org
kaylee@onehopenetwork.org
patti@onehopenetwork.org.
I added all three as users in "volume liscensing center"

I have tried to access office through onehopenetwork@Stuff .com and kaylee@onehopnetwork.org. But both said no subscriptions were available.

Can you help me with this?

Thank you!

Kaylee Luna
541-521-4091

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  1. Emi Zhang-MSFT 21,551 Reputation points Microsoft Vendor
    2020-12-14T09:43:49.463+00:00

    Hi @Kaylee Luna ,
    Based on your description, I suggest you post this issue to Microsoft Account forum:

    https://answers.microsoft.com/en-us/msoffice/forum/msoffice_account

    The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.


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