Microsoft Authenticator 6 digit code

Sunny Britto 6

Hi Support Team, I am looking to sign into a 3rd party portal - https://portal.cdr.gov.au/ with my Microsoft account and the Microsoft Authenticator. They have a forced 2FA enabled which needs a 6 digit code however the Microsoft Authenticator app on my iPhone 12 gives me a 8 digit code.

I have removed my account on the Authenticator app and added it again. Activated 2 step verification in the setting with no joy. Can you help?

This is an urgent request as we need to add our application in ASAP.

أنيس بنتهامي 6 Reputation points

2020-12-17T11:51:43.433+00:00

I have the same problem and I spent many hours trying to figure out how to resolve it but I only made it worse, I'm trying to get my PayPal account back now
Alfredo Revilla - Upwork Top Talent | IAM SWE SWA 27,461 Reputation points

2020-12-17T18:51:05.183+00:00

Can you elaborate more on that?
أنيس بنتهامي 6 Reputation points

2021-01-15T10:47:26.937+00:00

When I first activated 2 steps verification in PayPal and linked it to Microsoft Authenticator, this last was giving me a 6-digits code as PayPal demanded, but when after I've reinstalled Microsoft Authenticator it started giving 8-digits code but PayPal still demands a 6-digits code and since then I couldn't sign in to PayPal.
أنيس بنتهامي 6 Reputation points

2021-02-23T10:14:17.463+00:00

I just found a work around to connect to my PayPal account and disable 2-steps authentication, I will never ever ever use Microsoft Authenticator again
Ricardo Dawkins 1 Reputation point

2022-05-29T00:25:41.39+00:00

Hello
What workaround did you use for your PayPal account?
I have the same problem with authenticator.

1 answer

Alfredo Revilla - Upwork Top Talent | IAM SWE SWA 27,461 Reputation points

2020-12-16T19:31:03.213+00:00

Hello, Azure AD does not support MFA for personal accounts. My guess is MFA has been setup for your Microsoft Account which is not related to Azure AD. Request your user to be added as a guest to the Azure AD tenant so that you can login w/o MFA.

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Microsoft Authenticator 6 digit code

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