Microsoft Authenticator 6 digit code

Sunny Britto 6 Reputation points
2020-12-14T02:22:10.597+00:00

Hi Support Team, I am looking to sign into a 3rd party portal - https://portal.cdr.gov.au/ with my Microsoft account and the Microsoft Authenticator. They have a forced 2FA enabled which needs a 6 digit code however the Microsoft Authenticator app on my iPhone 12 gives me a 8 digit code.

I have removed my account on the Authenticator app and added it again. Activated 2 step verification in the setting with no joy. Can you help?

This is an urgent request as we need to add our application in ASAP.

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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  1. 2020-12-16T19:31:03.213+00:00

    Hello, Azure AD does not support MFA for personal accounts. My guess is MFA has been setup for your Microsoft Account which is not related to Azure AD. Request your user to be added as a guest to the Azure AD tenant so that you can login w/o MFA.

    Please let me know if you need more help. If the answer was helpful to you, please accept it and, optionally, provide feedback so that other members in the community can benefit from it.

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