[Migrated from MSDN Exchange Dev]Exchange Admin Center Comes Up Blank Page

Kael Yao 37,746 Reputation points Moderator
2020-12-14T07:37:56.8+00:00

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This question was originally asked on the MSDN Exchange Development forum which focuses on development questions on Exchange.
As the former Outlook forums on TechNet have been migrated to Microsoft Q&A forum, we migrated this question manually in order to continue the discussion here.

[MSDN Link]
Exchange Admin Center Comes Up Blank Page

[Original post]
OS: Windows Server 2016

Domain: Windows Server 2016

Exchange Version: Exchange 2016
Issue: Exchange Admin Tools do not open after install
Troubleshooting: I have checked all the services they look good. I have added my Server admins group to the Server Management Group In the Microsoft Exchange Security Groups. I tried this tech note. https://support.microsoft.com/en-us/help/2971270/blank-page-after-login-exchange-eac-owa-ecp. None of it worked.

Exchange | Exchange Server | Management
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  1. Kael Yao 37,746 Reputation points Moderator
    2020-12-14T07:43:23.87+00:00

    Hi,

    Are you able to open Exchange Management Shell?Is there any error message?
    If you can open EMS successfully,please run the following commands to recreate the EAC and OWA virtual directories.

    Remove -EcpVirtualDirectory -Identity 'Server01\owa (Default Web Site)'  
    New-EcpVirtualDirectory -InternalUrl 'https://<Server01><DomainName>/ecp' -WebSiteName 'Default Web Site'  
          
    Remove -OwaVirtualDirectory -Identity 'Server01\owa (Default Web Site)'  
    New-OwaVirtualDirectory -InternalUrl 'https://<Server01><DomainName>/owa' -WebSiteName 'Default Web Site'  
    

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