How to fix Microsoft Remote Desktop giving RDP error when trying to add Workspace on Mac

Rodney Crauswell 1 Reputation point
2024-08-23T19:56:09.4066667+00:00

Trying to add a Workspace on a client's Mac machine to access software through rd web client and keep getting this right after credentials are entered.

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There are two accounts on the machine and both give this error. It happens immediately. The website referenced in the workspace is accessible from both Safari and Chrome. The OS version is Montery. Having them upgrade to Sonoma to see if that fixes it. I can find no instance of this exact error anywhere on the internet, that's why I came here.

Thank You for any help you can provide.

Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
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Office Mac
Office Mac
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Mac: A family of Apple personal computers that run the macOS operating system.
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  1. Karlie Weng 18,531 Reputation points Microsoft Vendor
    2024-08-26T08:06:44.7733333+00:00

    Hello,

    You can check firewall and antivirus in the machine if all your account in this pc is not functional.


    If the Answer is helpful, please click "Accept Answer" and upvote it.


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