Azure AD Join error 801c03ed

Yonela Sibiya 6

Good day

I have been trying to join a device to AAD and this is the error I get: error 801c03ed, what is the possible issue?

JamesTran-MSFT 36,656 Reputation points Microsoft Employee

2020-12-14T22:05:29.28+00:00
@Yonela Sibiya
Thank you for your post! I wasn't able to find this error code in any online documentation. However, it looks like this might be an invalid request error based off searching the error code. Can you retry the operation and see if you're still getting the same error?

Are you following any documentation when joining your device?

Are you using Autopilot or or Intune?

Any additional information or screenshots would be greatly appreciated.

If you have any other questions, please let me know.
Thank you for your time and patience throughout this issue.
JamesTran-MSFT 36,656 Reputation points Microsoft Employee

2020-12-15T23:42:59.417+00:00

@Yonela Sibiya
I just wanted to check in and see if you had any other questions or if you were able to resolve this issue?

Thank you for your time and patience throughout this issue.
Patrick Clarin 1 Reputation point

2021-01-22T18:16:45.327+00:00

I'm having this same issue. It was for a computer that was previously enrolled with Intune.

I did the "reset" from the Company portal. Then I have deleted the entries for the computer in Intune and Azure AD.

When I try logging in with my username I get the 801c03ed error.

"Administrator policy does not allow user etc... to device join."
Nigel Archer 11 Reputation points

2021-02-01T11:52:37.877+00:00

I'm getting the same error for some users who I have setup as a device enrollment manager. But others users added as device enrollment managers can join the device to the Azure AD without issue. What is the policy that is blocking this?
Brian Østergaard (BRIO - Projektleder - SESG) 1 Reputation point

2021-05-12T13:09:12.41+00:00

Hi
I am trying to login to a Hololens 2. It is the first Hololens 2 in my organization, and I’m getting the server error code 801c03ed, when I try to login as if it's owned by my organization.

Server message: Administrator does not allow (xxxx) to device join.

I have tried to sign in from another device with the same result.

Pls help.
.
GajaXR 1 Reputation point

2021-07-02T12:50:11.667+00:00

Hi @Brian Østergaard (BRIO - Projektleder - SESG)
did you manage to find a solution?
Jabulani Motloung 161 Reputation points

2021-08-24T12:28:20.023+00:00

Hi,

Please check if user is in the group or users that are allowed to join devices in Azure AD

2 answers

Nigel Archer 11 Reputation points

2021-02-03T12:15:16.467+00:00

Resolved now. There are restrictions on who can join devices to the AAD on the device settings page in AAD devices as well as in Endpoint Manager. See https://techcommunity.microsoft.com/t5/windows-10-management/can-t-aad-join-windows-10-quot-administrator-policy-does-not/m-p/2109878#M512
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Patrick Clarin 1 Reputation point

2021-02-03T12:51:49.827+00:00

That was it! Thanks!
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Bella Godun 16 Reputation points

2021-09-02T16:19:32.017+00:00

Hi everyone, I am having same issue and when I try fixing it through suggested way I still can’t get though. I have to access to Devices Settings at all. This is what I end up with. What should I do ? I really need it for Tuesday and worry it might not get resolved.
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Azure AD Join error 801c03ed

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