How to enable the Reports in BitLocker Helpdesk portal

Lean 21 Reputation points
2020-12-15T00:24:47.877+00:00

After setting up the BitLocker portal, going to the Reports tab I encountered this error
48222-image.png

The recovery Audit Report is not working on my environment

Windows 10 Security
Windows 10 Security
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Security: The precautions taken to guard against crime, attack, sabotage, espionage, or another threat.
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Microsoft Configuration Manager
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  1. AllenLiu-MSFT 40,081 Reputation points Microsoft Vendor
    2020-12-15T08:11:35.937+00:00

    @Lean
    Thank you for posting in Microsoft Q&A forum.
    Did you create the three groups in Active Directory: BitLocker help desk admins, BitLocker help desk users, BitLocker report users and setup bitlocker portals with the three parameters:
    -HelpdeskUsersGroupName <DomainUserGroup>
    -HelpdeskAdminsGroupName <DomainUserGroup>
    -MbamReportUsersGroupName <DomainUserGroup>

    For reference:
    https://learn.microsoft.com/en-us/mem/configmgr/protect/deploy-use/bitlocker/helpdesk-portal#groups


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