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Windows error message after booting

Werner Kley 1 Reputation point
2020-12-15T05:41:52.22+00:00

Hello,
after the Bios update (Gigabyte B75M-D3H), Window 10 shows the standstill code "page fault in nonpaged area" with the cause of the error alp4x4 a.sys after the booting. Who can help me.

Greetings from Germany
Werner

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  1. Molly Lu 846 Reputation points Microsoft Vendor
    2020-12-15T08:53:05.607+00:00

    Hi Werner,

    Welcome to Microsoft Q&A.

    Try disable the alp4x4 a.sys and monitor if we can fix this error.
    If this error occurs after updating Bios, try check this issue with vendor.

    Also try disable 3rd party software.

    Best regards,
    Molly

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  2. Werner Kley 1 Reputation point
    2020-12-15T09:16:34.337+00:00

    Hello Molly,
    thanks for the quick response. I will test it this evening and hope it works.
    Have a nice christmas time and stay healthy.

    Best regards
    Werner

  3. Werner Kley 1 Reputation point
    2020-12-28T09:39:40.243+00:00

    Hello Molly,
    thanks, we had a nice christmas and i hope you too. The error occurred through hardware. After the bios update my usb audio interface is no longer compatible. Interface separated from the computer and now everything is running correctly. Thanks for your help.

    Best regards
    Werner

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