teams refuses to log in?

Mathias Meier Nilsen 1 Reputation point
2020-12-15T07:57:50.497+00:00

Teams refuse to connect on my ubuntu 20.04. It only stopped working recently. I used to be able to connect both on client and browser. Now nothing else works. I can connect to all my other office 365 account services through browser. But teams just freezes at authentication.

Any ideas?

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
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Skype for Business Linux
Skype for Business Linux
Skype for Business: A Microsoft communications service that provides communications capabilities across presence, instant messaging, audio/video calling, and an online meeting experience that includes audio, video, and web conferencing.Linux: A family of open-source Unix-like operating systems.
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  1. Sharon Zhao-MSFT 25,056 Reputation points Microsoft Vendor
    2020-12-16T01:56:29.967+00:00

    @Mathias Meier Nilsen ,

    Could you provide us a screenshot when Teams freezes at authentication if possible?

    Does anyone else have the same issue?

    What changes do you do before this issue happened? Network or anything else?

    If you get any status codes in the login page, please check if it is the following scenario:
    48479-image.png

    Besides, you could try to clear the client cache as below: 

    rm -r ~/.config/Microsoft/Microsoft\ Teams\ -\ Insiders

    If the response is helpful, please click "Accept Answer" and upvote it.

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

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  2. Mathias Meier Nilsen 1 Reputation point
    2020-12-16T07:34:07.983+00:00

    I sorted it in the end, it was a timezone unsync error...