How do you fix the error in SCCM with the update during download and then the error access is denied?

Question

Hello,

I wanted to install an update on a Windows client using SCCM 2403, but I get an access denied error when I try to download it. Can you please help me solve this?

Thank you very much

Answer 1

Hi, @Maxi Gipser

Thank you for posting in Microsoft Q&A forum.

You may check Dmpdownloader.log to see why it download fail.

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Answer 2

Here are the error files.dmpdownloader (1).log

Answer 3

Hi,

It seems that there is no specific error in the log, however, when I check your picture, I see the KB5014032 you are trying to download is superseded by KB5031539.

You you try to download the latest SSU update KB5031539.

Answer 4

The new version has the same error.

Answer 5

Hi,

The error 'Access denied' is about the permission. Before the update files are downloaded, we need to have the package source share created and the logged-on user must have Write permissions to the share.

Check this thread for the details:

https://learn.microsoft.com/en-us/answers/questions/878031/access-denied-downloading-updates-in-sup

The PatchDownloader.log is under folder %temp%.