Bluetooth file transfers not workig

Question

Hi,

File transfers via smartphone Samsung Galaxy S24 Ultra to Windows 11 don't function : nothing happens/my pc is found by the smartphone, but transfers don't succeed..

Please be so kind to solve this.

Thank you.

Best regards,

Mario

Answer 1

Hi Mario,

When you transfer files to Windows, you should be using the receive files option.

On the right bottom, system tray, right-click on the bluetooth icon and then choose, recieve a file. It would open a new window, titled "Waiting for a Connection", now select the PC on your Samsung device, it should send.

Let me know if it works :)

Answer 2

The window receiving files stays open and nothing happens.

Eventough my pc is selected on my smartphone Samsung

Answer 3

Already tried that with no avail.

No errors are mentioned, however transfers don't start at all.

Answer 4

Hello,

Thank you for posting in Q&A forum.

Based on the information you provided, I suggest you try the following methods to see if they can solve the problem.

1.Select Start > Settings > System > Troubleshoot > Other troubleshooters . Next to Bluetooth , select Run and follow the instructions.

2.Select Search on the taskbar, type for device manager, and then select Device Manager from the list of results.In Device Manager, select Bluetooth, and then select the Bluetooth adapter name.Press and hold (or right-click) the Bluetooth adapter, and then select Update driver > Search automatically for updated driver software.

I hope the information above is helpful.

Best regards

Zunhui

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