SHIR Registration in Gov Cloud

Josh Fennessy 26

I'm attempting to deploy a SHIR via on-prem VMWare VM to connect to an ADF instance in USGovTX region (Gov cloud)

During the registration process I'm receiveing the following error in Event Log after clicking "Finish"

Microsoft.DataProxy.MidgardCore.MidgardStartupException: Unable to get the Integration Runtime information from the cloud service. Please check the Authentication Key and the network connection. Error message: A service error occurred (StatusCode: 500; ErrorCode: 503; ActivityId: f9694f75-81c2-4f32-9761-f639bbe1aef1; ErrorMessage: Failed to create Service Bus endpoint).. ---> Microsoft.DataTransfer.GatewayService.Client.GatewayServiceException: A service error occurred (StatusCode: 500; ErrorCode: 503; ActivityId: f9694f75-81c2-4f32-9761-f639bbe1aef1; ErrorMessage: Failed to create Service Bus endpoint). ---> Microsoft.DataTransfer.Common.Http.HttpException`1[Microsoft.DataTransfer.GatewayService.Models.ServiceResponseForError]: Processed HTTP request failed.

I have been unable to find any information or other examples of this error and am asking for guidance and/or documentation on what I should ask my networking team to look for. We've confirmed that all URLs are whitelisted, port 443 is open for out and inbound.

I have SHIR Exported Logs I can share if needed. Thank you.

Saurabh Sharma 23,791 Reputation points Microsoft Employee

2020-12-17T22:54:38.507+00:00

@Josh Fennessy Thanks for using Microsoft Q&A.

Sorry for your trouble. Can you please check if the configurations files are available at %programdata%\Microsoft\Data Transfer\DataManagementGateway. Please check this troubleshooting guide if this helps.
MartinJaffer-MSFT 26,061 Reputation points

2020-12-22T22:18:18.97+00:00

Hello @Josh Fennessy are you still in need of assistance?

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SHIR Registration in Gov Cloud