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Apparently, a Bitlocker code was created for Drive Label: BTM31 Windows 3/30/2022. While my device is listed in Device listings for btm31 HP Laptop 17-by4xxx.Bitlocker Apps first installed on 4/14/2022. I cannot access the BitLocker code. I generated a new one but it was locked due to a faulty patch launched 4/12/2024. I am in the blue screen asking for the BitLocker code. It is not on my account. I have information in Microsoft.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 49%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELM%3C/text%3E%3C/svg%3E)
Hi,
Teams tag is mainly focused on the general issue of Microsoft Teams troubleshooting. According to your description, your question is not in our support scope. So, we will remove teams tag from your thread. Thanks for your understanding and patience!
Hi,
Bitlocker is automatically enabled for devices running Windows Pro or Home signed in with a Microsoft account. Did you check all the MS accounts associated with the machine, including work or school?