Certificate Import on Windows Server 2008 R2

Question

Hi All,

We are trying to import a .p12 certificate on 'Windows Server 2008 R2'. But during import, it displays an error informing the provided password is incorrect.

If we import the same certificate using the same password used above, we are able to import it correctly on laptop (running on Windows 10).

The question is, why are we getting password incorrect even though it is the correct password on 'Windows Server 2008 R2'. Are we missing anything?

Can anyone please help us on this?

Any help is appreciated!

Thank you in advance!

Answer 1

Hello S Abijith,

Thank you for posting in Q&A forum.

The issue you're experiencing could be due to several factors that differ between Windows Server 2008 R2 and Windows 10. Here are a few troubleshooting steps that you might find helpful:

1.Compatibility Issues:

Windows Server 2008 R2 might not be fully compatible with certain encryption algorithms or key sizes used in the .p12 certificate. Ensure the certificate's encryption and key size are supported by Windows Server 2008 R2.
Please check if you can import certificate on another 2008 R2 server if you have.

2.Updates and Service Packs:

Make sure that Windows Server 2008 R2 is fully updated with the latest service packs and updates. Sometimes, updates include patches for cryptographic services.

3.Cryptographic Service Providers (CSP):

Check if the Cryptographic Service Providers (CSP) being used by the certificate are supported on Windows Server 2008 R2. Some modern CSPs may not be supported on older operating systems.

4.Password Length or Complexity:

While unlikely, there might be differences in how password validation is implemented between the two operating systems. Make sure the password adheres to any specific requirements or limitations on Windows Server 2008 R2.

Please check if the keyboard is working fine without any hardware problem on server 2008 R2.

5.User Permissions:

Ensure that you have the necessary permissions to import certificates on Windows Server 2008 R2. Insufficient permissions might result in an error that mistakenly appears to be a password issue.

6.Corrupted Certificate File:

Although it imports correctly on Windows 10, it's worth double-checking that the .p12 file isn't corrupted in some subtle way that affects importing on different systems. Try exporting the certificate again and re-attempt the import.

7.Import Method:

You can try to use another command line tool to import certificate and check if there are different results.

I hope the information above is helpful.

If you have any questions or concerns, please feel free to let us know.

Best Regards,

Daisy Zhou

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