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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 12%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
I have received the following error message:
Request Id: 6ce61fea-e55e-408a-9d86-009567e53700
Correlation Id: 5472e428-a6e2-4e7e-83ea-b533d1053e56
Timestamp: 2024-08-28T08:03:49Z
Message: AADSTS50020: User account [Mod Removed - PII] from identity provider 'https://sts.windows.net/1ae15312-1062-49e1-989f-2f8a79dd5ca7/' does not exist in tenant 'BT Plc' and cannot access the application 'b79dd298-ea65-4277-af2b-f53227506860'(APP06427_DeveloperPortal_PROD) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account.
A cloud-based identity and access management service for securing user authentication and resource access
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Hi @PaulJBarham , the user needs to be added as an external user. Please follow the steps in this document.
Please let me know if you have any questions and I can help you further.
If this answer helps you please mark "Accept Answer" so other users can reference it.
Thank you,
James