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How to "enter code" in authenticator app on new device

Fronda, Jorge 0 Reputation points
2024-08-28T14:35:38.19+00:00

Error code 500121 occurs when adding a work Exchange account in the Authenticator app on a new device, due to the unavailability of the old device for authentication codes.

In addition, work organization admins do not have this ability or is out of their scope.

Microsoft Security | Microsoft Authenticator
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