Windows Feature Update keeps failing?

Oxnard Boulevard 6 Reputation points

I'm trying to update Windows 10 but I keep getting the same three error messages together. Any help is appreciated:

Updates Failed
There were problems installing some updates, but we'll try again later.

Feature update to Windows 10, version 1909 - Error 0x80070002

2020-10 Microsoft Edge Update for Windows 10 Version 1809 for x64-based Systems (KB4584227) - Error 0x80070002

2020-10 Update for Windows 10 Version 1809 for x64-based Systems (KB4023057) - Error 0x80070002

You’re currently running a version of Windows that’s nearing the end of service. We recommend you update to the most recent version of Windows 10 to get the latest features and security improvements.

It shows I'm using Microsoft Windows 10 Home, version 10.0.17763 Build 17763 - I just got this laptop earlier this year.

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
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3 answers

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  1. Jenny Feng 14,146 Reputation points

    @Oxnard Boulevard

    Your Windows 10 version is 1809. This version will reach the end of servicing on May 12, 2020 November 10, 2020.
    I recommend that you upgrade to the latest version via ISO.
    The fastest way to get the upgrade is through Media creation tool or ISO file.
    Please download Media Creation Tool from the link below and select Upgrade this PC at the first screen:

    This will save your files and apps while bringing you up to the latest version by the most stable method. It will also bring all of your updates current and solve most problems since it reinstalls Windows.

    Hope above information can help you.


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  2. S.Sengupta 14,811 Reputation points MVP

    Try the following wayouts:

    1. Run the Windows Update Troubleshooter. Disable any AV or internet security thing and retry to update.

    You can also reset Windows update components manually:

    Right click on the start button and select Powershell (admin) or Command Prompt (admin)

    Write the next hit enter after each line.

    net stop wuauserv
    net stop cryptSvc
    net stop bits
    net stop msiserver
    Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
    Ren C:\Windows\System32\catroot2 Catroot2.old
    net start wuauserv
    net start cryptSvc
    net start bits
    net start msiserver

    Once done retry the same.

    1. You can download and make a bootable device with Media Creation Tool

    3.You can then download and run the media creation tool for a repair install

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  3. Kapil Arya 7,596 Reputation points MVP


    Your current Windows 10 version i.e. Version 1809, is already reached end of service:

    I highly recommend you to upgrade to latest version atm i.e. Version 20H2 via ISO file.

    Refer this step-by-step guide:

    Let us know if this helps!

    Note: Included link in this reply refers to blog post by a trusted Microsoft MVP. 

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