My pc is stuck after gpu upgrade and drive installation

Question

(i have prebuild and yes i bought a new psu with the other enough w that worked fine with previous gpu ) I just got a new gpu (rx 6600 ) i watched a video it said that i need to install DDU, download a drive from amd website for the new gpu, enter safe mode, delete all nvidias drive, delete and shut down, install the gpu, boot up that pc, open the drive that we installed before all these steps , after i waited for amd adrenaline to install/download the new drive i restarted the pc now nothing works before i used to get a bunch pop up from discord, VM, VPN, brower, now i get nothing beside when i try to open any app it hangs and the crossair shows loading but it never load and after a while gives a pop up (Microsoft windows The application is not responding. The program mau respond again if you wait. Do you want to end this process) When i click end the process a white overlay appear and crossair shows loading animations and it never loads can anyone help? Pls(sorry for my bad English btw)

Answer 1

Hello，

It sounds like you’re experiencing a significant issue after installing your new GPU and drivers. Here’s a step-by-step guide that might help you troubleshoot the problem:

Check Device Manager:

press Win + X and select Device Manager. Look for your GPU under “Display adapters” and check if it’s recognized properly without any warning icons.

Re-run DDU (Display Driver Uninstaller):

Run DDU again to ensure that the old drivers are completely removed. It’s a good practice to remove both NVIDIA and AMD drivers if you’re switching from one brand to another. Be sure to select the correct device type (GPU) and the specific vendor (NVIDIA or AMD) whose drivers you wish to uninstall.

Reinstall AMD Drivers:

After ensuring that the old drivers are completely purged, download the latest AMD drivers for your RX 6600 from the official AMD website, preferably using another computer or device if you’re unable to do so on your current system due to the issues.

Install the drivers while still in Safe Mode if possible or, if not, after a normal boot if Safe Mode doesn’t allow the installation.

Check for Windows Updates:

Sometimes, issues can be related to Windows being out of date. Check for any pending Windows updates that could be important for system stability.

Check Hardware Connections:

Make sure that your GPU is properly seated in the PCIe slot and that the power connectors from the PSU are securely plugged into the GPU. A loose connection can cause instability or prevent the GPU from being recognized correctly.

Best Regards,

Hania Lian

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Answer 2

Hello im going to try that but before that i reinstalled the old gpu everything worked fine so i opened the troubleshot screen and reset factory the whole pc once that was done i took out the old gou and put rx 6600 in (i updated all drivers and everything even upgraded to win 11 since i was eligible for it ) it worked smoothly in all games and apps. But since i have tgo1 i installed omen gaming hub to turn off the rgb light it asked me to reboot the pc and ........ Now nothing works again after rebooting. But im going to try what you said .