Sharepoint 2013 Usage reports empty

Clement, Phil 96 Reputation points
2020-12-17T15:52:04.593+00:00

Have no usage stats, have checked permissions, timer jobs and receivers. Usage file being created and consumed but it doesn't appear to be updating the database and there are a few days worth of folders in the events store.

SharePoint Server Management
SharePoint Server Management
SharePoint Server: A family of Microsoft on-premises document management and storage systems.Management: The act or process of organizing, handling, directing or controlling something.
2,971 questions
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. ChelseaWu-MSFT 6,331 Reputation points
    2020-12-18T02:23:44.353+00:00

    Please check as following to narrow down this issue:

    1. Check if the search service application is in good status. Make sure you have all the default timer jobs referring to this post: Missing default timer jobs - Can we get them back?
    2. Navigate to Central Administration > Manage service applications > Usage and Health Data Collection Service Application and check if the service application is up and running. Make sure you have the events checked under Event Selection.
    3. Delete and then rebuild the mentioned service applications if necessary. Usage and Health Data Collection Service Application is enabled via Monitoring > Configure usage and health data collection > check “Enable usage data collection”.
      Reference: Configure usage and health data collection in SharePoint Server.
    4. Execute the following commands on SharePoint Server as Administrator:
      $aud = Get-SPUsageDefinition | where {$_.Name -like "Analytics*"}
      $aud | fl
      Check if the service is online and if other components are configured properly.
      This is the output from my test environment:
      49305-screenshot-2020-12-18-095331.png

    If an Answer is helpful, please click "Accept Answer" and upvote it.
    **Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread. **


Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.