My student credits are showing on 100 USD instead of 16,000 USD

Question

By mistake i made free trial account on Azure instead of Azure for students. After registering i immediately switched to azure for students which has 16,000 USD as balance. But now it's showing only 100 USD

Answer 1

HI Mayank,

In this instance can you contact the billing team as they will be able to support you, for free trial accounts you can check the terms and conditions.https://azure.microsoft.com/en-gb/pricing/purchase-options/azure-account#:~:text=If%20you%20sign%20up%20for,monthly%20free%20amounts%20of%20services.

Billing team

https://learn.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request#go-to-help--support-from-the-global-header

Hope this helps.

JS

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