Microsoft Authenticator app won't do cloud backup, all saved accounts are gone

ömer badem 25 Reputation points
2024-09-01T10:32:49+00:00

I am writing from the translation, I apologize for any typos.

Hello, my problem is that I opened and saved many accounts in the Microsoft Authenticator application and I tried to keep them safe by saving them in my recovery account but for some reason the application was deleted and I reinstalled it and logged in with my account but the accounts are gone and I cannot access those accounts and my password manager is also affected by this, if there are no devices that are currently open I will not be able to log in to my password manager, please help, can we get back to the old accounts.

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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  1. Sumit Dhiman 581 Reputation points
    2024-09-02T02:40:38.8+00:00

    Hi,

    I wish I had a better answer for you, but if you removed MS Authenticator without backup, the accounts are lost. There is no way to retrieve them, sorry :(

    1 person found this answer helpful.

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