My computer suddenly rebooted during the game

melo 0 Reputation points
2024-09-02T04:35:22.57+00:00

0x00000139 (0x0000000000000003, 0xffffa78f57527660, 0xffffa78f575275b8, 0x0000000000000000)

This is a log

I need to investigate the cause of this problem

Is it hardware or software?

(WINDOWS11 Professional workstation)

Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
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2 answers

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  1. Sumit 661 Reputation points
    2024-09-02T13:25:46.5133333+00:00

    Hi,

    139 is a display driver issue usually(DPC_WATCHDOG_VIOLATION)

    Let us confirm that.

    We need log files(called dump files) that tell us what lead to crash.

    Please share them with us for a better analysis of the problem. Instructions can be found here:

    https://answers.microsoft.com/en-us/windows/forum/windows_10-performance/how-to-post-crash-dumps-after-blue-screen-of-death/5b11c5c7-5903-45b8-8348-0fbee6b2ba6e?tm=1517484313690


  2. Hania Lian 15,186 Reputation points Microsoft Vendor
    2024-09-03T02:39:04.86+00:00

    Hello,

    Please refer to the official webiste information.

    Bug Check 0x139 KERNEL_SECURITY_CHECK_FAILURE - Windows drivers | Microsoft Learn

    It may be related to the driver.

    Perform a clean boot.

    How to perform a clean boot in Windows - Microsoft Support

    Best Regards,

    Hania Lian

    ============================================

    If the Answer is helpful, please click "Accept Answer" and upvote it.

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