Date to complete your MAC profile setup has been extended

Rodrigo Santos 85 Reputation points
2024-09-02T09:16:28.12+00:00

Good morning,

I recently received this email

"Complete your MAC profile setup by February 22, 2025

We wanted to let you know that since your previous invitation has expired, your Microsoft Volume Licensing administrator has extended the profile setup completion date to February 22, 2025."

But I have access to the binaries

Can you explain this situation?

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
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  1. Crosby, Aaron R 0 Reputation points
    2024-09-03T17:57:36.61+00:00

    One of our users got this as well - freaked him out a bit. Not sure if I should have him proceed or ignore. Can you help explain the purpose of this notification and expected resolution by the recipient? Can I complete this on behalf of the user somewhere in the admin portal?


  2. Romero, Nicolas@DBO 5 Reputation points
    2024-09-09T20:00:08.9666667+00:00

    I think this has to do with the migration of contract maintenance from VLSC (Volume Licensing Service Center) to MAC (Microsoft Admin Center).

    I opened a ticket and they responded saying my migration is complete.

    So, I went to the MAC Volume Licensing area (admin.microsoft.com > Billing > Your Products > Volume Licensing) and assigned administrators and other users to our contracts.

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